---
title: "Dhruv Sridharan - Scrum Master in Chennai | Tal"
description: "Meet Dhruv Sridharan, Agile Delivery Leader | SAFe Scrum Master | AI-Assisted Delivery Analytics | BFSI & Logistics | PSM I, SAFe 6 based in Chennai."
image: "https://tal.club/meet/dhruv-21/share-image"
---

# Dhruv Sridharan on Tal

## Headline

Agile Delivery Leader \| SAFe Scrum Master \| AI\-Assisted Delivery Analytics \| BFSI & Logistics \| PSM I, SAFe 6

## About

Agile Delivery Leader with 13\+ years across Quality Engineering, Test Leadership, and Scrum Mastery in Banking, P&C Insurance, and Logistics & SCM\. I help organizations move from Agile\-in\-name to Agile\-in\-practice \- facilitating SAFe PI Planning, coaching self\-organizing teams, and replacing guesswork with data\-driven delivery decisions\. A few things I bring to the table: Delivery predictability that holds up under scrutiny \- 98\-100% PI business value predictability at Expeditors, measured against stakeholder\-validated outcomes, not vanity metrics\. AI\-assisted delivery tooling \- I build custom dashboards \(ADO, Claude API, Jira AI\) that turn DORA metrics, cycle time, and velocity data into early\-warning signals for leadership, cutting manual reporting effort and surfacing risk before it hits a sprint goal\. Cross\-framework fluency \- comfortable operating in SAFe, Scrum, XP and Kanban and I've proposed framework changes directly to RTE leadership when the existing model stopped fitting the team's pace\. A QA foundation \- 8 years as a Test Lead before transitioning to Agile delivery, which means I catch quality risks earlier and speak the language of both engineering and the business\. Certified PSM I and SAFe 6 Scrum Master, with hands\-on domain depth in P&C Insurance, Banking \(Payments & Cash\), and Logistics\. Currently at Expeditors, where I run full SAFe ceremony cadence across a complex logistics delivery environment\. Open to conversations about Agile Program Management, Scrum Master, and Delivery Leadership roles — feel free to connect\.

## Location

Chennai

## Work experience

Scrum Master at Expeditors, May 2025 \- Jun 2026 · 1 yr 2 mos, Chennai, Tamil Nadu, India, \- Maintained 98–100% PI business value predictability across programme increments, measured against stakeholder\-validated outcomes \- Tracked DORA metrics, ADO quality indicators, and velocity data to provide leadership with data\-driven delivery health visibility \- Utilised AI\-assisted delivery analytics and custom JIRA dashboards to anticipate roadblocks, enabling proactive impediment resolution before impact to sprint goals \- reducing manual reporting effort and providing real\-time delivery health visibility to the RTE\. \- Designed and proposed a Flow Engineering based delivery model as an alternative framework, presenting to RTE leadership \- demonstrating cross\-framework fluency across SAFe, Scrum, and Flow\-based approaches \- Facilitated full SAFe ceremony cadence across delivery teams in a complex logistics environment, resolving cross\-functional impediments and maintaining sprint continuity

Project Manager Scrum Master at CGI, Dec 2024 \- May 2025 · 6 mos, Chennai, Tamil Nadu, India, \- Coached Agile teams on customer\-centric maturity within the Banking Payments and Cash domain, improving team self\-organisation and delivery confidence\. \- Partnered with Product Owners to draft BDD\-based user stories, ensuring a prioritised, technically sound product backlog aligned to business value\. \- Facilitated end\-to\-end Scrum ceremonies and cross\-team collaboration sessions to resolve impediments affecting team productivity\. \- Applied Banking domain expertise to identify architectural risks and develop mitigation strategies, protecting sprint commitments\.

Scrum Master at IBM, Aug 2021 \- Dec 2024 · 3 yrs 5 mos, Chennai, Tamil Nadu, India, \- Coached a 6\-member Salesforce delivery team, leveraging prior Test Lead experience to strengthen quality practices, maintain consistent sprint velocity, and ensure on\-time feature releases across a 3\.5\-year client\-facing engagement with PNC Bank\. \- Represented the Agile team in ART sync\-ups, managing cross\-team dependencies within a SAFe environment and ensuring programme\-level alignment\. \- Mentored team members on Agile values and Lean\-Agile principles, driving measurable improvements in team dynamics and retrospective outcomes\.

Test Lead at Cognizant Technology Solutions, May 2013 \- Aug 2021 · 8 yrs 4 mos, Coimbatore, \- Progressed from Test Lead to Scrum Master within the same engagement, leading an offshore team of 5 — bringing deep quality engineering expertise into Agile delivery facilitation, backlog refinement, and cross\-functional stakeholder engagement\. \- Facilitated Scrum ceremonies and backlog refinement cycles, improving requirements clarity and reducing defect escape rates across releases\. \- Designed and executed test scenarios for UI and web service validation; built Selenium automation scripts integrated into CI/CD pipelines for early showstopper detection\. \- Accumulated 8 years of deep domain expertise in Property & Casualty Insurance \(Personal Lines and Digital Enablement\), forming the foundation for cross\-functional stakeholder engagement\.

## Education

Bachelor of Engineering \(B\.E\.\), Mechatronics, Robotics, and Automation Engineering, Kongu Engineering college

[View the original profile](https://tal.club/meet/dhruv-21)

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