Headline

Agile Delivery Leader | SAFe Scrum Master | AI-Assisted Delivery Analytics | BFSI & Logistics | PSM I, SAFe 6

About

Agile Delivery Leader with 13+ years across Quality Engineering, Test Leadership, and Scrum Mastery in Banking, P&C Insurance, and Logistics & SCM. I help organizations move from Agile-in-name to Agile-in-practice - facilitating SAFe PI Planning, coaching self-organizing teams, and replacing guesswork with data-driven delivery decisions. A few things I bring to the table: Delivery predictability that holds up under scrutiny - 98-100% PI business value predictability at Expeditors, measured against stakeholder-validated outcomes, not vanity metrics. AI-assisted delivery tooling - I build custom dashboards (ADO, Claude API, Jira AI) that turn DORA metrics, cycle time, and velocity data into early-warning signals for leadership, cutting manual reporting effort and surfacing risk before it hits a sprint goal. Cross-framework fluency - comfortable operating in SAFe, Scrum, XP and Kanban and I've proposed framework changes directly to RTE leadership when the existing model stopped fitting the team's pace. A QA foundation - 8 years as a Test Lead before transitioning to Agile delivery, which means I catch quality risks earlier and speak the language of both engineering and the business. Certified PSM I and SAFe 6 Scrum Master, with hands-on domain depth in P&C Insurance, Banking (Payments & Cash), and Logistics. Currently at Expeditors, where I run full SAFe ceremony cadence across a complex logistics delivery environment. Open to conversations about Agile Program Management, Scrum Master, and Delivery Leadership roles — feel free to connect.

Location

Chennai

Work experience

Scrum Master at Expeditors, May 2025 - Jun 2026 · 1 yr 2 mos, Chennai, Tamil Nadu, India, - Maintained 98–100% PI business value predictability across programme increments, measured against stakeholder-validated outcomes - Tracked DORA metrics, ADO quality indicators, and velocity data to provide leadership with data-driven delivery health visibility - Utilised AI-assisted delivery analytics and custom JIRA dashboards to anticipate roadblocks, enabling proactive impediment resolution before impact to sprint goals - reducing manual reporting effort and providing real-time delivery health visibility to the RTE. - Designed and proposed a Flow Engineering based delivery model as an alternative framework, presenting to RTE leadership - demonstrating cross-framework fluency across SAFe, Scrum, and Flow-based approaches - Facilitated full SAFe ceremony cadence across delivery teams in a complex logistics environment, resolving cross-functional impediments and maintaining sprint continuity

Project Manager Scrum Master at CGI, Dec 2024 - May 2025 · 6 mos, Chennai, Tamil Nadu, India, - Coached Agile teams on customer-centric maturity within the Banking Payments and Cash domain, improving team self-organisation and delivery confidence. - Partnered with Product Owners to draft BDD-based user stories, ensuring a prioritised, technically sound product backlog aligned to business value. - Facilitated end-to-end Scrum ceremonies and cross-team collaboration sessions to resolve impediments affecting team productivity. - Applied Banking domain expertise to identify architectural risks and develop mitigation strategies, protecting sprint commitments.

Scrum Master at IBM, Aug 2021 - Dec 2024 · 3 yrs 5 mos, Chennai, Tamil Nadu, India, - Coached a 6-member Salesforce delivery team, leveraging prior Test Lead experience to strengthen quality practices, maintain consistent sprint velocity, and ensure on-time feature releases across a 3.5-year client-facing engagement with PNC Bank. - Represented the Agile team in ART sync-ups, managing cross-team dependencies within a SAFe environment and ensuring programme-level alignment. - Mentored team members on Agile values and Lean-Agile principles, driving measurable improvements in team dynamics and retrospective outcomes.

Test Lead at Cognizant Technology Solutions, May 2013 - Aug 2021 · 8 yrs 4 mos, Coimbatore, - Progressed from Test Lead to Scrum Master within the same engagement, leading an offshore team of 5 — bringing deep quality engineering expertise into Agile delivery facilitation, backlog refinement, and cross-functional stakeholder engagement. - Facilitated Scrum ceremonies and backlog refinement cycles, improving requirements clarity and reducing defect escape rates across releases. - Designed and executed test scenarios for UI and web service validation; built Selenium automation scripts integrated into CI/CD pipelines for early showstopper detection. - Accumulated 8 years of deep domain expertise in Property & Casualty Insurance (Personal Lines and Digital Enablement), forming the foundation for cross-functional stakeholder engagement.

Education

Bachelor of Engineering (B.E.), Mechatronics, Robotics, and Automation Engineering, Kongu Engineering college