---
title: "Dheeraj Sharma - Customer Success Manager - North America in Bengaluru | Tal"
description: "Meet Dheeraj Sharma, Customer Success Manager at Project44 | Driving Growth, Building Trust and Delivering Exceptional Results based in Bengaluru. AI stack includes claude code, openai, and replit."
image: "https://tal.club/meet/dhiraj-sharma-2/share-image"
---

# Dheeraj Sharma on Tal

## Headline

Customer Success Manager at Project44 \| Driving Growth, Building Trust and Delivering Exceptional Results

## About

Customer\-focused Customer Success Manager with a strong track record of building trusted client relationships, driving product adoption, and ensuring business value realization\. Skilled in onboarding, stakeholder management, and cross\-functional collaboration to reduce churn and increase customer satisfaction\. Adept at conducting EBRs, identifying growth opportunities, and aligning success plans with customer goals\.

## Location

Bengaluru

## AI stack

claude code

openai

replit

ChatGPT

## Work experience

Customer Success Manager \- North America at project44, Jan 2025 \- Present · 1 yr 10 mos, Bengaluru, Karnataka, India, Strategic Customer Success Manager driving growth for 40\+ Enterprise accounts totaling $3M ARR through high\-touch advocacy and product\-led growth strategies\. I serve as a trusted advisor, accelerating time\-to\-value via tailored onboarding, consultative training, and proactive churn mitigation\. By translating complex usage analytics into actionable insights, I unlock expansion revenue and lead high\-stakes Executive Business Reviews \(EBRs\) that quantify ROI and secure long\-term stakeholder alignment\.

Customer Success Manager \- India & APAC at GoComet, Jan 2023 \- Dec 2024 · 2 yrs, Mumbai, Maharashtra, India, Customer Success Manager leading end\-to\-end onboarding and implementation for enterprise clients across India and APAC, managing a $500K\+ portfolio and ensuring seamless adoption through clear communication and strong relationships\. Acted as a strategic consultant by conducting needs analysis, defining success metrics, and co\-creating tailored solutions with cross\-functional teams\.

Operations Management Intern at The Shipping Corporation of India Ltd\., Jun 2022 \- Jul 2022 · 2 mos

## Education

MBA, Operations and Supply Chain Management, VESIM \- Vivekanand Institute of Management Studies and Research

B\.Sc, Computer Science, Ramniranjan Jhunjhunwala College \(Autonomous\)

[View the original profile](https://tal.club/meet/dhiraj-sharma-2)

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