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Dheeraj Krishna cv

Building Trust in Fintech | Banking Operations | Payments | KYC/AML | Regulatory Compliance | Product | Sales | Fintech Enthusiast | Driving Operational Excellence | Interior Designer| Operations & Risk | Photography

Bengaluru

4+ years of work experience

CRED
Dec 20241 y 10 moPresent

Bengaluru, Karnataka, India

At CRED, I work as a KYC Operations Executive where I handle KYC verification for customers and ensure all onboarding processes meet compliance and regulatory standards. My role includes: • Conducting KYC and document verification for customer onboarding • Ensuring adherence to RBI-compliant KYC guidelines and internal policies • Reviewing customer documents, identity proofs, and transaction details • Coordinating with risk, compliance, and support teams for escalations • Maintaining high accuracy and turnaround time (TAT) in verification • Providing clear communication and a smooth onboarding experience for users • Monitoring fraud indicators and reporting suspicious cases This role has strengthened my skills in KYC operations, compliance, risk identification, communication, and customer handling.
Aug 20245 mosDec 2024

Bangalore

At Honda, I worked as a Sales Specialist & Customer Advisor, responsible for guiding customers through the vehicle selection and purchase process. My role involved: • Understanding customer needs and recommending suitable Honda models • Explaining vehicle features, specifications, and benefits • Assisting customers during test drives and product demonstrations • Supporting finance and documentation processes • Providing post-sales assistance and ensuring customer satisfaction • Maintaining showroom standards and achieving monthly sales targets • Building long-term relationships with customers and generating referrals
Jan 20231 yrDec 2023

Bengaluru, Karnataka, India

As a Product Manager Intern, I worked closely with the production and sales teams to support product development, customization, and client delivery. My responsibilities included: • Assisting in designing and developing corporate gift products and custom trophies • Coordinating with vendors and production teams for material sourcing and quality • Understanding client requirements and helping create tailored gifting solutions • Supporting order management, timelines, and final product delivery • Conducting research on new gifting trends, designs, and materials • Ensuring high-quality standards for corporate and government-level clients
Dec 20212 yrs 1 moDec 2023

Bangalore Urban, Karnataka, India

Dominic Traders was a wholesale and import venture specializing in high-quality dry fruits, premium wines, and fine chocolates. As the Founder & Proprietor, I handled: • Import and supplier coordination • Product sourcing and quality checks • Wholesale distribution to retailers and hospitality clients • Inventory, pricing, and business operations • Customer relationship management and sales Although the business has now closed, it strengthened my expertise in business operations, imports, supply chain, and market management.

Dheeraj’s AI Stack

gemini
gemini
meta
meta
metaai
metaai
openai
openai
Blackbox AI
Blackbox AI

Education

William Carey University

Bachelor of Business Administration - BBA

William Carey University

20183 yrs2021
The Shri Ram School

2nd puc, Business/Commerce, General

The Shri Ram School

20162 yrs2018

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Headline

Building Trust in Fintech | Banking Operations | Payments | KYC/AML | Regulatory Compliance | Product | Sales | Fintech Enthusiast | Driving Operational Excellence | Interior Designer| Operations & Risk | Photography

About

At CRED, I work closely with verification and risk processes to support secure customer onboarding. My role focuses on identity verification, compliance checks, and fraud detection, helping maintain operational efficiency while ensuring regulatory standards are met. My core strengths include VKYC verification, customer onboarding, compliance review, fraud detection, operations support, and customer experience management. I bring a detail-oriented approach to operations and understand the importance of balancing speed, accuracy, and trust in financial services. I’m particularly interested in growing within Operations, Risk, and Compliance roles, where I can contribute to stronger processes and better customer trust in fintech environments. Open to the right opportunities where I can continue building my career in operations and risk management.

Location

Bengaluru

AI stack

gemini

meta

metaai

openai

Blackbox AI

Work experience

Designation PPI ( Cred wallet ) KYC Operations | Customer Onboarding at CRED, Dec 2024 - Present · 1 y 10 mo, Bengaluru, Karnataka, India, At CRED, I work as a KYC Operations Executive where I handle KYC verification for customers and ensure all onboarding processes meet compliance and regulatory standards. My role includes: • Conducting KYC and document verification for customer onboarding • Ensuring adherence to RBI-compliant KYC guidelines and internal policies • Reviewing customer documents, identity proofs, and transaction details • Coordinating with risk, compliance, and support teams for escalations • Maintaining high accuracy and turnaround time (TAT) in verification • Providing clear communication and a smooth onboarding experience for users • Monitoring fraud indicators and reporting suspicious cases This role has strengthened my skills in KYC operations, compliance, risk identification, communication, and customer handling.

Sales Specialist & customer advisor at Haiku Motors Pvt Ltd, Aug 2024 - Dec 2024 · 5 mos, Bangalore, At Honda, I worked as a Sales Specialist & Customer Advisor, responsible for guiding customers through the vehicle selection and purchase process. My role involved: • Understanding customer needs and recommending suitable Honda models • Explaining vehicle features, specifications, and benefits • Assisting customers during test drives and product demonstrations • Supporting finance and documentation processes • Providing post-sales assistance and ensuring customer satisfaction • Maintaining showroom standards and achieving monthly sales targets • Building long-term relationships with customers and generating referrals

Product Manager at Naveen enterprise, Jan 2023 - Dec 2023 · 1 yr, Bengaluru, Karnataka, India, As a Product Manager Intern, I worked closely with the production and sales teams to support product development, customization, and client delivery. My responsibilities included: • Assisting in designing and developing corporate gift products and custom trophies • Coordinating with vendors and production teams for material sourcing and quality • Understanding client requirements and helping create tailored gifting solutions • Supporting order management, timelines, and final product delivery • Conducting research on new gifting trends, designs, and materials • Ensuring high-quality standards for corporate and government-level clients

Founder & Proprietor – (Former Business) at Dominic Traders, Dec 2021 - Dec 2023 · 2 yrs 1 mo, Bangalore Urban, Karnataka, India, Dominic Traders was a wholesale and import venture specializing in high-quality dry fruits, premium wines, and fine chocolates. As the Founder & Proprietor, I handled: • Import and supplier coordination • Product sourcing and quality checks • Wholesale distribution to retailers and hospitality clients • Inventory, pricing, and business operations • Customer relationship management and sales Although the business has now closed, it strengthened my expertise in business operations, imports, supply chain, and market management.

Education

Bachelor of Business Administration - BBA, William Carey University

2nd puc, Business/Commerce, General, The Shri Ram School