Headline

Ops, CX & Growth I Flex Coworks I Shreem Coworks I MBA (Schiller) • MBA (DSU) • BSc (Leicester) I Ex Trend Works | Ex Bizzhub I Ex FTH | Ex Jubilant

About

People centric business leader with an ENFJ leadership style, passionate about transforming businesses into scalable, profitable, and sustainable organizations. I specialize in strategic execution, enterprise sales, business transformation, and operational excellence by aligning people, processes, and commercial strategy to deliver measurable outcomes. Currently working with the Founder & Investors at Flex Coworks (Shreem Coworks) to drive the transformation from a traditional coworking operator into an enterprise-focused managed workspace platform while scaling the coworking business. Focused on organizational restructuring, revenue growth, occupancy optimization, execution excellence, and building high-performing teams that create lasting business impact. Core Expertise: Business Transformation • Strategic Execution • Enterprise Sales • Managed Office Solutions • Revenue Growth • Organizational Restructuring • Operational Excellence • Team Building • Commercial Negotiations • Business Expansion

Location

Bengaluru

Work experience

Associate Director at Flex Coworks, Jun 2026 - Oct 2026 · 5 mos, Karnataka, India, • Reporting directly to the Founder & Investors to lead business transformation, execution, and long-term growth strategies. • Spearheading the strategic pivot of the business from a traditional coworking model to an enterprise-focused managed office platform, while simultaneously strengthening and scaling the coworking business under the brand. • Reverse-engineering the business model to build a profitable, scalable, and sustainable workspace platform with recurring revenue at its core. • Driving enterprise sales, managed office solutions, and custom workspace offerings for startups, SMEs, GCCs, and large corporate clients. • Leading the restructuring of commercial strategy, pricing, inventory utilization, and go-to-market execution to improve occupancy, profitability, and customer acquisition. • Building a high-performance organization from the ground up by recruiting, mentoring, and aligning cross-functional teams around execution excellence and measurable business outcomes. • Designing and implementing scalable operating frameworks, SOPs, KPIs, governance structures, and business dashboards to enable disciplined execution across the organization. • Leading strategic partnerships with enterprise clients, commercial real estate stakeholders, landlords, and channel partners to accelerate business growth. • Evaluating and executing expansion opportunities through market analysis, commercial feasibility, and asset acquisition strategies. • Working closely with the Founder & Investors on organizational restructuring, strategic planning, capital-efficient growth, and building Flex Coworks into a leading managed workspace platform.

Senior Manager at Trend Works, Nov 2025 - Jun 2026 · 7 mo, Greater Bengaluru Area, • Own and drive multi-centre P&L, leading occupancy, revenue growth, and client retention across locations. • Partner with Sales & BD to accelerate deal closures, enterprise acquisition, and pipeline conversion. • Build and scale high-performing teams and operational frameworks leveraging cross-industry experience (coworking, retail, F&B). • Optimize costs, processes, and vendor ecosystems to improve margins and operational efficiency. • Strengthen customer experience, compliance, and SOP governance, ensuring consistency, scalability, and service excellence.

Senior Manager (Operations & Admin) at BIZZHUB WORKSPACES, Nov 2023 - Nov 2025 · 2 yrs 1 mo, Greater Bengaluru Area, • Leading end-to-end facility operations across front desk, security, housekeeping, F&B, and maintenance. • Driving process improvements, removing bottlenecks, and ensuring cost efficiency. • Enhancing client experience by fulfilling every need, aligned with our motto “We are here to serve you” and Atithi Devo Bhava. • Managing clients, partners, and vendors, ensuring SLA compliance and strong relationships. • Handling financial operations including budgeting, rent collections, and cost control. • Ensuring strict compliance with statutory, safety, and operational SOPs. • Leading and mentoring the community management team to achieve business goals. • Supporting leadership with strategic initiatives to boost growth and efficiency.

Retail City Manager at FreshToHome, Jul 2023 - Nov 2023 · 5 mos, Bengaluru, Karnataka, India, Plan, implement and monitor the regional strategy for Bangalore city operations. Set goals and objectives for stores in city. Oversee operations to ensure efficiency. Recruit and hire new store employee. Train and onboard new employees. Set up and monitor store KPIs. Ensure compliance with the company’s policies and operational guidelines. Identify operational bottlenecks and suggest solutions for improvement. Stream lining the training and food safety protocols.

RGM at Pizza Hut, Apr 2020 - Sep 2021 · 1 yr 6 mos, Bangalore Urban, Karnataka, India

Education

Master of Business Administration, Retail Operations & Investment Banking, Schiller International University

Master of Business Administration - MBA, Operations Management and Supervision, Dayananda Sagar University