---
title: "Dhawal Parmar - Associate director in Delhi | Tal"
description: "Meet Dhawal Parmar, Driving Business Strategy at Agrim (Founder’s Office) | Ex-EXL | IIT Delhi based in Delhi. AI stack includes claude, gemini, and ChatGPT."
image: "https://tal.club/meet/dhawal-parmar/share-image"
---

# Dhawal Parmar on Tal

## Headline

Driving Business Strategy at Agrim \(Founder’s Office\) \| Ex\-EXL \| IIT Delhi

## About

Characteristics which distinguish me from others are my never give up attitude and quick learning ability\.

## Location

Delhi

## AI stack

claude

gemini

ChatGPT

## Work experience

Associate director at Battery Smart, Aug 2026 \- Present · 2 mo, Gurgaon

Founder's Office \- Strategy & Operations at AGRIM, Dec 2022 \- Jul 2026 · 3 y 7 mo, Gurugram, In my current role, I lead the business scaling and product strategy for Agrim Wholesale, driving significant growth in order volume from approximately 3\.6K to 36K orders per month\. I have transformed the operating model to enhance dispatch efficiency from 55% to 95% through innovative frameworks and automation\-driven execution\. My focus is on optimizing customer acquisition costs and improving operational processes to ensure sustainable business expansion\.

Program Manager at OYE\! Rickshaw, Feb 2022 \- Nov 2022 · 10 mos, Gurugram, As a Program Manager, I designed and implemented a geo\-analytics\-driven strategy to expand the driver supply pool by 65%\. This involved detailed demand mapping and prioritization of zones to optimize resource allocation\. I also developed a pricing and incentive architecture that balanced contribution margins with sustainable earnings for drivers\. My initiatives led to a substantial increase in driver availability, enhancing service delivery and customer satisfaction across the platform\.

Lead Assistant Manager at EXL, Feb 2021 \- Jan 2022 · 1 yr, Gurugram, In this role, I led process automation initiatives that streamlined valuation and reporting workflows, saving over 50 hours of manual effort each month\. I collaborated with stakeholders to translate complex requirements into scalable analytical systems, significantly improving operational accuracy and reliability\. I was recognized as the "Mastermind of the Team" for my contributions to automation and process optimization, which greatly enhanced operational efficiency and reduced manual workloads across the organization\.

Assistant Manager at EXL, Sep 2019 \- Jan 2021 · 1 yr 5 mos

Business Analyst at Oye Rickshaw: The First & Last Mile Ride co\., Jan 2019 \- Apr 2019 · 4 mos, New Delhi Area, India

## Education

Bachelor of Technology, Textile Sciences and Engineering, Indian Institute of Technology, Delhi

[View the original profile](https://tal.club/meet/dhawal-parmar)

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