Dhawal Parmar

7+ years of work experience

Aug 20262 moPresent

Gurgaon

Dec 20223 y 7 moJul 2026

Gurugram

In my current role, I lead the business scaling and product strategy for Agrim Wholesale, driving significant growth in order volume from approximately 3.6K to 36K orders per month. I have transformed the operating model to enhance dispatch efficiency from 55% to 95% through innovative frameworks and automation-driven execution. My focus is on optimizing customer acquisition costs and improving operational processes to ensure sustainable business expansion.

Feb 202210 mosNov 2022

Gurugram

As a Program Manager, I designed and implemented a geo-analytics-driven strategy to expand the driver supply pool by 65%. This involved detailed demand mapping and prioritization of zones to optimize resource allocation. I also developed a pricing and incentive architecture that balanced contribution margins with sustainable earnings for drivers. My initiatives led to a substantial increase in driver availability, enhancing service delivery and customer satisfaction across the platform.

Feb 20211 yrJan 2022

Gurugram

In this role, I led process automation initiatives that streamlined valuation and reporting workflows, saving over 50 hours of manual effort each month. I collaborated with stakeholders to translate complex requirements into scalable analytical systems, significantly improving operational accuracy and reliability. I was recognized as the "Mastermind of the Team" for my contributions to automation and process optimization, which greatly enhanced operational efficiency and reduced manual workloads across the organization.