Dhavala Srinivasa Narayana Murthy profile photo 1 on Tal

Dhavala Srinivasa Narayana Murthy

Deputy Manager 2 at ICICI Bank

Hyderabad

6+ years of work experience

ICICI Bank
Apr 20251 yr 3 mosPresent

Hyderabad, Telangana, India

Monitoring daily operations and ensured compliance with company policies and regulations. • Regular transaction processing of swift transactions individual and bulk payments i.e., MT 103, MT202, MT199 payments. • Customer onboarding in M2I and KYC , name screening following the compliance guidelines. • Usage of financial tools like Fircosoft and Power BI in smooth screening of KYC during customer onboarding and transaction processing. • Maintaining records of all operational activities for future reference. • Coordinating with other departments to ensure smooth functioning of activities. • Participated in regular brainstorming sessions with senior management team regarding strategic initiatives taken by the organization. • Reviewing completed work to verify consistency, quality and performance
ICICI Bank
Apr 20232 yrsMar 2025

Hyderabad, Telangana, India

Monitoring daily operations and ensured compliance with company policies and regulations. • Regular transaction processing of swift transactions individual and bulk payments i.e., MT 103, MT202, MT199 payments. • Customer onboarding in M2I and KYC , name screening following the compliance guidelines. • Usage of financial tools like Fircosoft and Power BI in smooth screening of KYC during customer onboarding and transaction processing. • Maintaining records of all operational activities for future reference. • Coordinating with other departments to ensure smooth functioning of activities. • Participated in regular brainstorming sessions with senior management team regarding strategic initiatives taken by the organization. • Reviewing completed work to verify consistency, quality and performance
ICICI Bank
Apr 20221 yr 1 moApr 2023

India

Review and managing the procedures, ensuring that all the procedures and responsibilities are reasonable and that structure is equitable • Coordinating communication with branch staff. • Work to meet branch performance standards including operating loss control, bank secrecy and compliance with policies and procedures. • Oversees and assisting with the preparation of all reports for approvals with compliance, from branch if required. • Attending and participate in periodic staff meetings. • Performed other related duties as assigned(Reconciliation, Fund reporting, Rekyc, Name screening).
Amazon
Jun 20208 mosJan 2021

Hyderabad, Telangana, India

Responsible for execution of all seller configurations in the systems for fulfil ment experience. • Deep dives on escalations by all stakeholders on order execution. Worked hard with various time constraints to meet critical business needs, while measuring and identifying activities performed. • Communication with ground ops and other teams on the various issues on order execution and order escalation. • Monitoring Fx related processes, running internal processes and monitoring of program designation tools.
BYJU'S (Think & Learn Pvt. Ltd.)
Jan 20191 yr 1 moJan 2020

Vijayawada Area, India

As a Business Development Associate in 6 months, my role was cold calling the clients and fixing appointments with client., Upselling the product as per their requirement and post sales clarification on the same. • Maintaining ownership of customer issues and problem resolution and Responsible for Pre-sales and Post sales service to customers. • Act as liaison between customer, sales and technical support and order execution. • Created effective marketing, sales and promotional initiatives to drive revenue. • Managed escalated client queries with exceptional professionalism and enthu siasm to maintain trust and reliability.
Fitkids Education and Training Private Ltd
May 20188 mosDec 2018

Greater Hyderabad Area

Being responsible for delivering the GAIT program in the assigned schools. • Liaoning with the coordinator and class teachers in schools to deliver the GAIT program and ensure seamless and smooth delivery of the program in conjunction with the school. • Creating customized programs for each school based on their timetables and infrastructure constraints. • Delivering lesson plan/curriculum in school. • Sending in report/feedback. • Responsibility for maintenance and upkeep of all GAIT equipment. • Responsibility for conducting periodic assessments and preparing reports on progress of the program for each student. • Creating reports for parents, school management and FitKids management.

Education

Vignan institute of technology and science

Vignan institute of technology and science

20134 yrs2017
Vignan institute of technology and science

Bachelor of Technology - BTech, Mechanical Engineering

Vignan institute of technology and science

20134 yrs2017

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Headline

Deputy Manager 2 at ICICI Bank

About

Deputy Manager 2 with a demonstrated history of working in the banking industry since 5 years 02 months and total experience of 8 years . Skilled in Sales, Business Development, Remittances, and International Operations, Accounting services. Strong professional with a Bachelor of Technology - BTech focused in Mechanical Engineering from Vignan Institute of Technology & Sciences. Proven record of processing the remittances with in the customer timeline and also enthusiastic team player and always like to be a team player leading the team. Also have a previous experience in Edutech sales as a BDA. Open to work.

Location

Hyderabad

Work experience

Deputy manager 2 at ICICI Bank, Apr 2025 - Present · 1 yr 3 mos, Hyderabad, Telangana, India, Monitoring daily operations and ensured compliance with company policies and regulations. • Regular transaction processing of swift transactions individual and bulk payments i.e., MT 103, MT202, MT199 payments. • Customer onboarding in M2I and KYC , name screening following the compliance guidelines. • Usage of financial tools like Fircosoft and Power BI in smooth screening of KYC during customer onboarding and transaction processing. • Maintaining records of all operational activities for future reference. • Coordinating with other departments to ensure smooth functioning of activities. • Participated in regular brainstorming sessions with senior management team regarding strategic initiatives taken by the organization. • Reviewing completed work to verify consistency, quality and performance

Deputy Manager 1 at ICICI Bank, Apr 2023 - Mar 2025 · 2 yrs, Hyderabad, Telangana, India, Monitoring daily operations and ensured compliance with company policies and regulations. • Regular transaction processing of swift transactions individual and bulk payments i.e., MT 103, MT202, MT199 payments. • Customer onboarding in M2I and KYC , name screening following the compliance guidelines. • Usage of financial tools like Fircosoft and Power BI in smooth screening of KYC during customer onboarding and transaction processing. • Maintaining records of all operational activities for future reference. • Coordinating with other departments to ensure smooth functioning of activities. • Participated in regular brainstorming sessions with senior management team regarding strategic initiatives taken by the organization. • Reviewing completed work to verify consistency, quality and performance

Assistant Manager 2 at ICICI Bank, Apr 2022 - Apr 2023 · 1 yr 1 mo, India, Review and managing the procedures, ensuring that all the procedures and responsibilities are reasonable and that structure is equitable • Coordinating communication with branch staff. • Work to meet branch performance standards including operating loss control, bank secrecy and compliance with policies and procedures. • Oversees and assisting with the preparation of all reports for approvals with compliance, from branch if required. • Attending and participate in periodic staff meetings. • Performed other related duties as assigned(Reconciliation, Fund reporting, Rekyc, Name screening).

Transportation Specialist at Amazon, Jun 2020 - Jan 2021 · 8 mos, Hyderabad, Telangana, India, Responsible for execution of all seller configurations in the systems for fulfil ment experience. • Deep dives on escalations by all stakeholders on order execution. Worked hard with various time constraints to meet critical business needs, while measuring and identifying activities performed. • Communication with ground ops and other teams on the various issues on order execution and order escalation. • Monitoring Fx related processes, running internal processes and monitoring of program designation tools.

Business Development Associate at BYJU'S (Think & Learn Pvt. Ltd.), Jan 2019 - Jan 2020 · 1 yr 1 mo, Vijayawada Area, India, As a Business Development Associate in 6 months, my role was cold calling the clients and fixing appointments with client., Upselling the product as per their requirement and post sales clarification on the same. • Maintaining ownership of customer issues and problem resolution and Responsible for Pre-sales and Post sales service to customers. • Act as liaison between customer, sales and technical support and order execution. • Created effective marketing, sales and promotional initiatives to drive revenue. • Managed escalated client queries with exceptional professionalism and enthu siasm to maintain trust and reliability.

Creative movement specialist at Fitkids Education and Training Private Ltd, May 2018 - Dec 2018 · 8 mos, Greater Hyderabad Area, Being responsible for delivering the GAIT program in the assigned schools. • Liaoning with the coordinator and class teachers in schools to deliver the GAIT program and ensure seamless and smooth delivery of the program in conjunction with the school. • Creating customized programs for each school based on their timetables and infrastructure constraints. • Delivering lesson plan/curriculum in school. • Sending in report/feedback. • Responsibility for maintenance and upkeep of all GAIT equipment. • Responsibility for conducting periodic assessments and preparing reports on progress of the program for each student. • Creating reports for parents, school management and FitKids management.

Education

Vignan institute of technology and science

Bachelor of Technology - BTech, Mechanical Engineering, Vignan institute of technology and science