Headline

Sales & Internal Operations at Tagda Raho

About

Sales & Operations | Customer & Business Execution | GTM & Al/Product Enthusiast I’m a Sales & Operations professional with hands-on experience across customer acquisition, follow-ups, conversions, customer support, CRM operations, and day-to-day business execution. Currently at Tagda Raho, I work across Sales, Internal Operations, and Customer Support — handling customer leads, follow-ups, conversations and conversions while also managing CRM activities, coordination, customer issues, and operational processes. Working closely with customers has helped me understand buying behaviour, identify customer pain points, and see how changes in communication, processes, and customer experience can impact business outcomes. Before this, I built and operated my own travel venture, where I hosted 40+ trips and 1,500+ customers. Managing trips end-to-end gave me practical experience in sales, customer experience, operations, coordination, problem-solving, and handling unpredictable situations on the ground. I also have experience in retail sales and management, along with training in digital marketing focused on lead generation and conversions. With a foundation in Computer Science, I’m particularly interested in the intersection of technology, business, customers, and growth — especially GTM, AI products, product thinking, and business strategy. Core strengths: Sales • Operations • Customer Understanding • CRM • Customer Support • Lead Management • Follow-ups • Conversions • Coordination • Problem Solving • Customer Experience • Digital Marketing • GTM Thinking • Business Strategy I enjoy learning by doing, understanding how businesses work from the ground up, and turning customer and business problems into practical solutions.

Location

Bengaluru

AI stack

notebooklm

openai

Work experience

sales and Internal ops at Tagda Raho, Jan 2026 - Present · 8 mo, Bengaluru, • Sales & Revenue Operations: Manage the end-to-end customer journey across lead qualification, product discovery, follow-ups, conversions, renewals, and retention. • Customer Experience & Relationship Management: Understand customer requirements, recommend relevant products/memberships, handle escalations, and drive resolution across the customer lifecycle. • Business Operations: Coordinate across sales, fulfilment, logistics, and internal teams to resolve operational bottlenecks and ensure smooth order execution. • GTM & Growth Initiatives: Contribute to the development and execution of sales initiatives, product bundles, membership offerings, customer campaigns, and conversion strategies. • Process Improvement: Identify recurring operational and customer pain points, streamline workflows, and create structured processes to improve efficiency and execution. • Data & Commercial Thinking: Work with customer and sales information to identify opportunities, improve follow-up strategies, understand buying behaviour, and support revenue-focused decisions. • International Sales: Manage international customer requirements including quotations, product configurations, shipping coordination, duties, and fulfilment communication. • Product & Market Understanding: Work closely with customers to understand use cases and translate feedback into better product positioning, bundles, courses, and offerings. • Cross-functional Collaboration: Work across multiple functions to align customer requirements, sales priorities, operations, and fulfilment.

Full Stack developer intern at JB Portals, Jan 2024 - Apr 2024 · 4 mos, Bengaluru, Full Stack Development Intern. 2024 Completed a 4-month internship focused on Full Stack Development, contributing to user stories, application testing, and team projects. Worked under the guidance of a Full Stack Developer, strengthening my understanding of software development, testing, teamwork, and delivering tasks with attention to detail.

Travel Host at Self-Employed, Nov 2023 - Dec 2025 · 2 y 1 mo, Bengaluru, Travel Host & Trip Leader Hosted and led 40+ group trips, managing end-to-end trip experiences for 1,500+ customers across destinations in South India. - Led groups across treks, weekend getaways, and multi-day adventure trips. - Managed on-ground operations, customer coordination, logistics, and issue resolution throughout trips. - Built strong customer experiences by handling diverse groups, expectations, and real-time situations. - Led large-scale experiences, including a 140+ participants. - Coordinated with drivers, stays, local vendors, and internal teams to ensure smooth execution. - Built a community-driven approach to travel focused on socializing, adventure, safety, and memorable experiences. - Handled high-pressure situations on the ground while keeping the group engaged and the experience on track.

Education

Diploma, Computer Science, Dayananda sagar institutions

Bachelor of Business Administration, Business Administration and Management, General, Vanguard Business School