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DHARMENDRA KUMAR

Assistant Manager IT

Bengaluru

3+ years of work experience

Sep 20251 yrAug 2026

Bengaluru, Karnataka, India

Sep 202511 moAug 2026

Bengaluru, Karnataka, India

Handling the issues of the internal users (Laptop and Desktop Issues), Firewall reports sharing and tracking the uses of the data and surveillance, Handling the Multiple units and coordinating with the teams, Handling the Zoho Ticketing tool and generating the reports and sharing with the user, Handling the network infrastructure and checking the Uptime and Downtime of Multiple locations along with the no of complaints raised, Handling the Network and USB Printers for multiple doctors and users, Collecting the back-ups of MRD Files for further updates and requests given by the patients/doctors, Collecting the back-ups of OT Surgery Files for further updates and requests given by the patients/doctors, Collecting the back-ups of Ultrasound Machine Files for further updates and requests given by the patients/doctors, Handling the HIS Tool for multiple uses as Admin Role (Eg. ID Creation, Access allocation, Role Changes, Deactivation of the ID’s), Worked on Azure AD and Windows AD, Worked on ScaleFusion Deployment and removed AD, Worked on IP Management for the Ultrasound machines, Handling the Zscaler and SentinelOne portals for Threat management and traffic management of the internet and laptops, Handling the Admin portal of MS office 365 for the ID Creation and License Management, Handling the PRI Lines and EPBAX Devices for Landline (IP Phone) Device Management like UP time of the Device IP Address tracking, Extension and Speed dial allocation, Handling the Biometric Device for the attendance data and device management, Coordination with the ISP Team for fixing the network issue on priority, Network Printer configuration and installation, Asset management and Stock handling of all IT Materials (Inward and Outward), Handling the ID’s of the Call Center Agents related to Creation/Password reset and Deactivation along with the Special Rights.
Nov 20249 mosJul 2025

India

Soliflex Packaging Pvt Ltd
Nov 20249 mosJul 2025

Handling the issues of the internal users (Laptop and Desktop Issues), Firewall reports sharing and tracking the uses of the data and surveillance, Completed the network revamp of Head-office by coordinating with the vendor (02 Days Project), Completed the network revamp of Factory 01 and 02 by coordinating with the vendor (08 Days Project), Completed the CCTV Set-up at Factory 01, Tracking and fixing the network issue like ISP Down/Outage due to Mismatch in Static IP, Implemented the Centralized rental printer for avoiding the additional usage and expenses happening on multiple printers (Charges was Pay as we use after fixed no of copies/printing), Implemented 05 New Lease lines which is the replacement of the Broadband for secure connectivity, Done the cost cutting in purchasing/rental of IT devices and software’s for day-to-day usage including networking, Coordination with the vendor with related to procurement of the devices/issues escalations and fixing the issues on priority, Coordination with the ISP Team for fixing the network issue on priority, Implementation and configuration of Sophos Firewall (Including Rules and Policy along with the WAN IP Address allocation), Network Printer configuration and installation, Handsfree on MS Office 365 Admin Portal (Eg.
Delightful Gourmet Pvt Ltd - Licious
Sep 20222 yrs 3 mosNov 2024

Bengaluru, Karnataka, India

Checking and fixing the issues of the End Users of the internal employees, Checking and fixing the issues of the Processing center and Delivery Center related to IT Assets and Network, Coordinating the vendors related to fixing or procuring assets of the Network and IT Assets, Create service requests and interaction records in ESM Tool, Resolving no post, no post with errors, no power, no display, and no boot issue, Experience in Configuring MAC and Windows Laptop and OSRI as well with the help of bootable flash drives, Experience in fixing the Networking (Lease line fiber ISP) and camera related issues like camera not working by coordinating with the Vendors, Experience in configuring the POSH PLU Machines as per the desired requirements from the business team, Experience in configuring the POSH hand holding Zebra mobile Scanner Devices including with table top & Gun Scanners, Knowledge of configuring the IP Printer in the end-user device and also in printer with the help of assigning the IP’s, Knowledge of configuring the POSH Zebra thermal printers and Kiosk Printers, Knowledge of Assigning Static IPV4 IP addresses in any device (Eg:- Laptop, Printers and cameras), Knowledge of changing the faulty laptop/desktop parts which is OOW (Eg:- RAM, Storage, Display, FAN, WLAN, etc), Coordinating and dealings with the vendors related to E Waste, Finished the project of the New PC IT work from the set-up part to till the handover and maintaining till today, Worked on a project for making the PLU machine online by configuring it with the network server so that we can update the file remotely by logging through the server, Worked on the assets management and recovery of the faulty assets from the Deliver Center’s, Knowledge of handling asset management in the ITAM Tool and also keeping the records of the assets by doing physical audit, Knowledge of handling the domain account of the MS office and Gsute from end to end (Eg:- Creating profile/log-in credentials and group mana

DHARMENDRA’s AI Stack

gemini
gemini
ChatGPT
ChatGPT

Education

Master of Business Administration, Business Administration and Management, General

IBMR

20153 yrs2018

Bachelor of Commerce, Business/Commerce, General

R. V. S. COLLEGE, CHAS, BOKARO

20103 yrs2013

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DHARMENDRA KUMAR on Tal

Headline

Assistant Manager IT

Location

Bengaluru

AI stack

gemini

ChatGPT

Work experience

Assistant Manager at Rhea Healthcare Private Limited, Sep 2025 - Aug 2026 · 1 yr, Bengaluru, Karnataka, India

Assistant It Manager at Reha HealthCare Pvt Ltd. (Motherhood Hospital), Sep 2025 - Aug 2026 · 11 mo, Bengaluru, Karnataka, India, Handling the issues of the internal users (Laptop and Desktop Issues), Firewall reports sharing and tracking the uses of the data and surveillance, Handling the Multiple units and coordinating with the teams, Handling the Zoho Ticketing tool and generating the reports and sharing with the user, Handling the network infrastructure and checking the Uptime and Downtime of Multiple locations along with the no of complaints raised, Handling the Network and USB Printers for multiple doctors and users, Collecting the back-ups of MRD Files for further updates and requests given by the patients/doctors, Collecting the back-ups of OT Surgery Files for further updates and requests given by the patients/doctors, Collecting the back-ups of Ultrasound Machine Files for further updates and requests given by the patients/doctors, Handling the HIS Tool for multiple uses as Admin Role (Eg. ID Creation, Access allocation, Role Changes, Deactivation of the ID’s), Worked on Azure AD and Windows AD, Worked on ScaleFusion Deployment and removed AD, Worked on IP Management for the Ultrasound machines, Handling the Zscaler and SentinelOne portals for Threat management and traffic management of the internet and laptops, Handling the Admin portal of MS office 365 for the ID Creation and License Management, Handling the PRI Lines and EPBAX Devices for Landline (IP Phone) Device Management like UP time of the Device IP Address tracking, Extension and Speed dial allocation, Handling the Biometric Device for the attendance data and device management, Coordination with the ISP Team for fixing the network issue on priority, Network Printer configuration and installation, Asset management and Stock handling of all IT Materials (Inward and Outward), Handling the ID’s of the Call Center Agents related to Creation/Password reset and Deactivation along with the Special Rights.

Information Technology Analyst at Indauto filters, Nov 2024 - Jul 2025 · 9 mos, India

Senior Information Technology Engineer at Soliflex Packaging Pvt Ltd, Nov 2024 - Jul 2025 · 9 mos, Handling the issues of the internal users (Laptop and Desktop Issues), Firewall reports sharing and tracking the uses of the data and surveillance, Completed the network revamp of Head-office by coordinating with the vendor (02 Days Project), Completed the network revamp of Factory 01 and 02 by coordinating with the vendor (08 Days Project), Completed the CCTV Set-up at Factory 01, Tracking and fixing the network issue like ISP Down/Outage due to Mismatch in Static IP, Implemented the Centralized rental printer for avoiding the additional usage and expenses happening on multiple printers (Charges was Pay as we use after fixed no of copies/printing), Implemented 05 New Lease lines which is the replacement of the Broadband for secure connectivity, Done the cost cutting in purchasing/rental of IT devices and software’s for day-to-day usage including networking, Coordination with the vendor with related to procurement of the devices/issues escalations and fixing the issues on priority, Coordination with the ISP Team for fixing the network issue on priority, Implementation and configuration of Sophos Firewall (Including Rules and Policy along with the WAN IP Address allocation), Network Printer configuration and installation, Handsfree on MS Office 365 Admin Portal (Eg.

Information Technology Engineer at Delightful Gourmet Pvt Ltd - Licious, Sep 2022 - Nov 2024 · 2 yrs 3 mos, Bengaluru, Karnataka, India, Checking and fixing the issues of the End Users of the internal employees, Checking and fixing the issues of the Processing center and Delivery Center related to IT Assets and Network, Coordinating the vendors related to fixing or procuring assets of the Network and IT Assets, Create service requests and interaction records in ESM Tool, Resolving no post, no post with errors, no power, no display, and no boot issue, Experience in Configuring MAC and Windows Laptop and OSRI as well with the help of bootable flash drives, Experience in fixing the Networking (Lease line fiber ISP) and camera related issues like camera not working by coordinating with the Vendors, Experience in configuring the POSH PLU Machines as per the desired requirements from the business team, Experience in configuring the POSH hand holding Zebra mobile Scanner Devices including with table top & Gun Scanners, Knowledge of configuring the IP Printer in the end-user device and also in printer with the help of assigning the IP’s, Knowledge of configuring the POSH Zebra thermal printers and Kiosk Printers, Knowledge of Assigning Static IPV4 IP addresses in any device (Eg:- Laptop, Printers and cameras), Knowledge of changing the faulty laptop/desktop parts which is OOW (Eg:- RAM, Storage, Display, FAN, WLAN, etc), Coordinating and dealings with the vendors related to E Waste, Finished the project of the New PC IT work from the set-up part to till the handover and maintaining till today, Worked on a project for making the PLU machine online by configuring it with the network server so that we can update the file remotely by logging through the server, Worked on the assets management and recovery of the faulty assets from the Deliver Center’s, Knowledge of handling asset management in the ITAM Tool and also keeping the records of the assets by doing physical audit, Knowledge of handling the domain account of the MS office and Gsute from end to end (Eg:- Creating profile/log-in credentials and group mana

Education

Master of Business Administration, Business Administration and Management, General, IBMR

Bachelor of Commerce, Business/Commerce, General, R. V. S. COLLEGE, CHAS, BOKARO