---
title: "Dhanalakshmi C D - Growth Manager in Bengaluru | Tal"
description: "Meet Dhanalakshmi C D, Program Manager | Operations Excellence | Strategy & Analytics | Process Improvement | Supply Chain | Cross-functional Leadership | Ex-Amazon | Quick Commerce based in Bengaluru. AI stack includes claude, gemini, and openai."
image: "https://tal.club/meet/dhanalakshmi-c-d/share-image"
---

# Dhanalakshmi C D on Tal

## Headline

Program Manager \| Operations Excellence \| Strategy & Analytics \| Process Improvement \| Supply Chain \| Cross\-functional Leadership \| Ex\-Amazon \| Quick Commerce

## About

Program Manager with 6\+ years of experience across Amazon and Swiggy, leading cross\-functional programs, operational excellence initiatives, and process improvement projects\. Experienced in driving business growth through data\-driven decision\-making, stakeholder management, analytics, and scalable process optimization\. My expertise includes: • Program & Project Management • Operations Excellence • Process Improvement • Data Analytics \(SQL, Excel\) • KPI & Dashboard Development • Cross\-functional Stakeholder Management • Risk Management & Governance • Supply Chain & Quick Commerce Operations I'm passionate about solving complex business problems, improving customer experience, and delivering measurable business impact\. I'm open to Program Manager, Strategy, Operations Excellence, and Business Operations opportunities\.

## Location

Bengaluru

## AI stack

claude

gemini

openai

## Work experience

Growth Manager at Swiggy, Oct 2025 \- Present · 1 yr, On\-site, \-Manage growth and performance across multiple cities in Kerala and Karnataka, driving data\-backed decision\-making\. \-Conduct daily root cause analysis on city performance metrics to identify growth drops and operational bottlenecks\. \-Collaborate with Delivery Operations and POD teams to diagnose issues and implement corrective actions\. \-Monitor key business metrics and translate insights into actionable strategies to improve city\-level performance\. \-Engage with external stakeholders to support onboarding initiatives and strengthen supply\-side capabilities\. \-Lead and launch strategic projects aimed at accelerating growth and improving operational efficiency\. \-Build and deploy AI\-driven dashboards to automate reporting and enable faster decision\-making\.

Manager Program Management at Haqdarshak, Mar 2025 \- Oct 2025 · 8 mos, Hybrid, • Leading cross\-functional program execution and risk management\. • Analysing Zoho Analytics dashboards to drive data\-led improvements\. • Publishing key performance reports and leading project review calls at CPO level to address challenges and support strategic decision making\. • Acting as the data SPOC across projects and coordinating with internal teams\. • Reporting impact to funders and partners via dashboards and periodic updates\.

Program Manager I at Amazon, Jul 2023 \- Mar 2025 · 1 yr 9 mos, On\-site, • Managed the Middle Mile transportation controllership space, focusing on cost accuracy, timely payments, and operational efficiency across NA \(US & CA\) regions\. • Managed transportation cost accuracy and timely payments for 59 NA carriers, handling a $200M monthly spend\. • Acted as the POC for month\-end closures and contributed to key insights during monthly business reviews\. • Created an automated QuickSight dashboard with alerts to flag data issues and drive visibility\. • Prevented $1M\+ in overpayments per month by optimizing cost validation and implementing controls\. • Drove process improvements and stakeholder alignment across finance, tech, and carrier teams\.

controllership specialist at Amazon, Jan 2021 \- Jul 2023 · 2 yrs 7 mos, Hyderabad, Telangana, India

Quality Specialist at Amazon, Jul 2019 \- Jan 2021 · 1 yr 7 mos, Hyderabad, Telangana, India

## Education

Bachelor of Technology, Computer Science, SAHRDAYA COLLEGE OF ENGG

Bachelor of Technology, Computer Engineering, APJ Abdul Kalam Technological University

[View the original profile](https://tal.club/meet/dhanalakshmi-c-d)

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