Headline

Associate @ Cars24 | Key Account Acquisition & Retention

About

Graduating with a Bachelor of Engineering in Mechanical Engineering from Rungta College of Engineering & Technology, my academic background strengthens my ability to handle processes and relationships effectively. Currently serving as an Associate at Cars24, I focus on driving end-to-end customer conversions within the C2C classifieds business. I collaborate closely with pricing, inspection, and operations teams to optimize transaction workflows while ensuring SLA adherence. Skilled in key account acquisition, retention, and client relations, I am committed to enhancing customer experience and maintaining operational efficiency.

Location

Hyderabad

AI stack

cursor

gemini

github copilot

grok

meta

metaai

Work experience

Associate at CARS24, Dec 2025 - Feb 2026 · 2 mo, Bengaluru, Driving end-to-end customer conversion within the C2C classifieds business, ensuring seamless transaction closures. Managing seller interactions, handling objections, and conducting structured follow-ups to improve deal conversion rates. Collaborating with pricing, inspection, and operations teams to accelerate transaction completion. Monitoring pipeline performance and maintaining CRM hygiene for accurate tracking and reporting. Ensuring SLA adherence while optimizing customer experience across the transaction journey.

Client Relationship Manager at Shadowfax, Nov 2024 - May 2025 · 7 mos, Bengaluru, Karnataka, India

Assitant Team Lead at Delhivery, Sep 2023 - Nov 2024 · 1 yr 3 mos, Gurugram, Haryana, India

Career transition at Career Break, Nov 2022 - Aug 2023 · 10 mos, Raipur, Chhattisgarh

Assistant Manager at Ramanjali Organics, Oct 2020 - Sep 2023 · 2 y 11 mo, Raipur, Chhattisgarh, India, Worked as assistant manager and represented company in various funding rounds. Actively represented company in below incubation rounds -K Startup Grand Challenge, South Korea(1st Round) -FICCI(1st Round) -ICAR NAHEP(1st Round)

Education

Bachelor of Engineering - BE, Mechanical Engineering, Rungta College of Engineering & Technology Behind Nandanvan

Kendriya Vidyalaya Bhilai