Headline

Technical Project Manager

About

Technical Project Manager with 13 years of experience delivering enterprise technology solutions across retail and analytics domains. Experienced in leading cross-functional teams, managing application transitions, and improving service delivery outcomes at scale. Skilled in Agile delivery, ITSM operations, and data-driven reporting, with hands-on exposure to BI, automation, and cloud platforms. Recently explored AI-driven approaches to improve IT service workflows and operational efficiency.

Location

Bengaluru

Work experience

Associate Manager | Service Delivery, Agile/Scrum, Team Leadership at Accenture, Mar 2022 - Present · 4 yrs 2 mos, Bengaluru, Karnataka, India, Lead delivery for major retail clients, orchestrating service operations and a business intelligence team that translates complex data into smarter, faster business moves. Champion Agile practices and teamwork to enhance project outcomes and workplace engagement. Recognized for process automation and empowering teams to grow, adapt, and innovate.

Application Development Specialist at Accenture, May 2021 - Mar 2022 · 11 mos, Steered support and enhancements for a 3,000+ store retailer, blending problem-solving skills with client engagement. Introduced automation and revamped processes to boost reliability and performance.

Associate - Development Team Lead at Cognizant, Oct 2016 - May 2021 · 4 yrs 8 mos, Kochi, Kerala, India, Led end-to-end full-stack projects across ASP.NET, SQL, and cloud integrations. Implemented modern web solutions, RESTful APIs, and mentored a diverse dev team.

Programmer Analyst at Cognizant, Sep 2013 - Sep 2016 · 3 yrs 1 mo, Kochi, Kerala, India, Delivered robust .NET solutions and hands-on technical support to drive customer success.

Education

Bachelor’s Degree, Electrical and Electronics Engineering, AMRITA VISWAVIDHYAPEETHAM

High School, Science, MGM Residential Public School Kottarakara