Headline

RMG EXECUTIVE | TCS

About

With a background in Electronics & Communications Engineering and 4 plus years of enterprise-level experience at TCS, I look at resource management through an analytical and optimization-focused lens. ​My career has evolved from managing Salesforce administrative workflows to directing high-volume resource operations. Today, I oversee critical workforce tracking, bench management, and daily capacity forecasting. I enjoy the fast-paced puzzle of resource allocation—balancing sudden project demands with available talent, all while refining workflows to save time and reduce friction. ​Whether tracking unallocated resource files or delivering data-driven insights to senior leadership, my goal is always to maximize workforce efficiency and keep operations running seamlessly.

Location

India

Work experience

RMG EXECUTIVE at TCS at Tata Consultancy Services, Nov 2024 - Present · 1 yr 9 mos, Trivandrum, Kerala, India

Executive at Tata Consultancy Services, Oct 2024 - Present · 1 yr 10 mos, Managed 20 to 30 daily resource allocations and 16 to 20 terminations using standardized workflows and internal resource management tools; capable of handling 70 plus daily allocations during peak periods. Improved termination processing efficiency by 67% by redesigning documentation workflows and removing redundant manual steps, reducing processing time from 45 minutes to 15 minutes. Led daily preparation and tracking of unallocated resource files (bench management) using internal dashboards to maintain accurate capacity visibility and support rapid deployment of talent. Created and delivered daily and weekly PRT, termination, and capacity reports for senior leadership to support workforce planning and operational decision-making.

Salesforce Administrator at Tata Consultancy Services, Oct 2021 - Oct 2024 · 3 yrs 1 mo, Performed Salesforce administrative support including data integrity checks, routine system audits, and maintenance of user records and platform configurations. Collaborated with cross-functional teams on ad-hoc data cleanup and system enhancement initiatives to support efficient Salesforce operations within a large enterprise environment.

Salesforce Developer at Tata Consultancy Services, Oct 2025

Education

Bachelor of Technology - BTech, Electronics and Communications Engineering, ACE College of Engineering