Headline

IT Engineer @IVP | AD & L1 Support | McAfee Patch & Security Updates | VPN Troubleshooting | AWS Builds & Deployment | Incident & Ticket Management | IT Infrastructure Support | Network & System Troubleshooting

About

IT Engineer with 2.0 years of hands-on experience in system administration, network troubleshooting, and cloud deployment. Proven expertise in resolving L1 IT issues related to network connectivity (TCP/IP, DNS, DHCP), system access, and hardware/software functionality. Experienced in managing AWS server builds and deployments, ensuring smooth configuration rollouts and infrastructure readiness. Regularly handled system patching and McAfee DAT updates to maintain endpoint security. Skilled in monitoring infrastructure health and responding to server/network alerts using Site24x7. Proficient in Active Directory tasks such as user account management, group policy updates, and access control. A dependable and detail-oriented professional with a strong understanding of enterprise IT environments and a commitment to maintaining secure and efficient operations

Location

Noida

Work experience

Information Technology Engineer at Indus Valley Partners, May 2024 - Present · 2 yrs 2 mos, Noida, Uttar Pradesh, India, Provided Technical Support: Contributed to troubleshooting and resolving IT issues related to network connectivity, system access, and hardware/software functionality, Regularly handled McAfee DAT updates, system patching, and escalated L1 ticket resolution. Monitored system health and server/network alerts using Site24x7, coordinating with senior teams for resolution of critical incidents. AWS Build and Deployment :Performed build management and deployment tasks on AWS servers, ensuring smooth rollout of updates and configurations. Managed Active Directory (AD): Assisted in the administration of Active Directory, including user account management, group policies, and access controls.

Associate at GDSC GLAU, May 2022 - Apr 2024 · 2 yrs, Mathura, Uttar Pradesh, India

Student at GLA University, Aug 2021 - Apr 2024 · 2 yrs 9 mos

Event Coordinator at GLA VOICE, Jul 2022 - Jan 2024 · 1 yr 7 mos

Event Coordinator Head at SATRANGLE CLUB, Aug 2023 - Dec 2023 · 5 mos, Mathura, Uttar Pradesh, India

Event Coordinator at SATRANGLE CLUB, Aug 2022 - Oct 2023 · 1 yr 3 mos, On-site

Education

Master of Computer Applications - MCA, CHANDIGARH UNIVERSITY

Bachelor's of computer application, Computer Science, GLA University