Headline

Assistant Manager | Genpact | Process Governance | Data Mining | AI & Analytics

About

With 9+ years of extensive experience in HR analytics, process governance, and AI-driven transformation, I specialize in turning complex data into actionable business insights. As part of Genpact's Global Learning team, I am responsible for designing scalable reporting frameworks, governance mechanisms, and data intelligence solutions that enhance leadership development and employee learning initiatives globally. My expertise lies in Data mining, Analytics, Automation, and Generative AI, enabling organizations to improve decision making, optimize program effectiveness, and drive measurable business outcomes. I have built end-to-end reporting infrastructures that provide real-time visibility into leadership engagement, learning adoption, and workforce development metrics for global stakeholders. Passionate about AI Driven Solutions that bridge the gap between data and strategy to accelerate organizational growth. I collaborate with business leaders to translate insights into actions, streamline processes, and drive continuous improvement. Core Expertise: • Process Governance & Operational Excellence • Data Mining & Business Intelligence • Generative AI & Prompt Engineering • HR & Learning Analytics • Data Visualization & Executive Reporting • Predictive Analytics & Decision Support • Automation & Process Optimization • Stakeholder Management & Strategic Insights

Location

New Delhi

AI stack

claude code

claude

gemini

ollama

ChatGPT

CrewAI

Work experience

Assistant Manager at GENPACT, Jul 2022 - Present · 4 yrs 4 mos, Hybrid, AI-Driven Learning Analytics professional with Genpact's Global Learning team, driving & strengthening the Expert ecosystem by transforming data into actionable insights that drive engagement, adoption, and strategic decision-making. Key Contributions: Designed and Automated end-to-end data and reporting infrastructure for the Expert (Guru & Master Guru) ecosystem, enabling real-time visibility for 500+ global leaders. Partner with business leaders to translate complex program data into actionable recommendations that support organizational goals. Collaborate across global teams to align learning priorities, analytics, and leadership objectives. Bridge the gap between data and decision-making by delivering impactful insights and executive-ready narratives. Integrate AI and automation into learning processes, improving efficiency, enhancing user experience, and enabling smarter workforce decisions.

Genpact - Consultant at Skilliantech™, Aug 2021 - Jul 2022 · 1 yr, India, Govern and manage all regular reports of Genpact leadership program GOLD and LDP required by the team ● Clean raw data and convert them into actionable insights by predicting and modelling future outcomes ● Work on macros and create templates for reports publishing and publish program participant progress report ● Prepare and deliver presentations of the leadership program to senior HR leader on performance success and improvement opportunities ● Maintain strong interpersonal relationships with program participants and handle queries regarding the program performance and resolve them ● Channel all reports and ensure data quality and usefulness of standard and ad hoc requests

Management Information System Executive at Konexions Backoffice Services Pvt Ltd, Oct 2020 - Apr 2021 · 7 mos, Noida, Uttar Pradesh, India, • Reporting to Top Management, design and implement reports as required by Management information needs. • Responsible to Upload Trails and Day End Reports. • Prepare different feedback Reports based on client Requirement. • Ensuring all the information on the system is accurate and Up to Date • Joint Client interaction call on weekly quality improvement and operational update. • Creating reports for Management to ensure daily productivity. • Develop Various Process Performance Reports and meaningful dashboards and publish them.

Manager at Kotak Mahindra Bank, Aug 2018 - Jun 2019 · 11 mos, India, • Manage portfolio of 100cr of HNI clients & offered financial regarding investments. • Informs customers of new products or product enhancements to further expand the banking relationship. • Performed financial risk assessments of client’s investments & help to ascertain the returns real time. • Adhoc finance related request of client on daily basis. • Communicating with high-value customers regarding account management and other matters relating to loans or deposits

Business Development Manager at Standard Chartered Bank, Feb 2017 - Aug 2018 · 1 yr 7 mos, Priority Acqusition

Education

Master's degree in finance., Accounting and Finance, New Delhi institute of Management

Senior secondary level, Business/Commerce, General, Ramjas School R K PURAM