Headline

Senior Analyst @ American Express | AI Engineer | NLP

About

I'm an AI Engineer at American Express, building internal AI platforms for the governance and oversight of AI/ML models in the Credit & Fraud Risk organisation. My work sits at the intersection of GenAI and backend engineering including retrieval systems (RAG, GraphRAG over knowledge graphs), agentic workflows, and evaluation frameworks on the AI side; on the engineering side, I built the backend for a governance portal that serves these tools and automates many of our team's workflows. I like turning messy manual processes into systems people actually trust, especially in regulated settings where accuracy and auditability matter. IIT Guwahati graduate, with research in NLP and multimodal AI. Outside work I build systems from scratch — most recently a Redis clone in C++ with replication, transactions, and persistence. Interested in Voice AI, NLP, agentic systems, and backend architecture at scale.

Location

Bengaluru

AI stack

gemini

langchain

langgraph

langsmith

openai

Microsoft Copilot

Work experience

AI Engineer at American Express, Mar 2026 - Present · 6 mo, Bengaluru

Analyst at American Express, Jun 2024 - Feb 2026 · 1 yr 9 mos

Analytics Intern - AI Labs at American Express, May 2023 - Jul 2023 · 3 mos, Bengaluru, Karnataka, India, -Designed and implemented a proactive code scanning utility, aiding users in writing and optimizing big data queries – Produced comprehensive reports to identify errors and optimization opportunities in PySpark and Hive queries. – Developed a ML-driven methodology for identification of issue type in analytical run failures to enhance issue identification and resolution processes.

NLP Research Intern at University of Utah, Jan 2023 - Jun 2024 · 1 yr 6 mos

Education

Bachelor of Technology, Chemical Engineering, Indian Institute of Technology, Guwahati

CBSE Class 12, PCMB, Sanskar Public School Mathura