Headline

Managed Services Analyst @ Kennect | Ex-Zycus

About

As an Analyst at Kennect Inc., I contribute to the company's operations through my expertise in product management and system configuration. My prior experience includes guiding clients through product implementation and data mapping as an Implementation Consultant at TranZact, as well as executing end-to-end product configuration as a Business Analyst at Zycus. A graduate of Rizvi College of Engineering with a Bachelor of Engineering in Mechanical Engineering, I am committed to leveraging my skills in consulting and technical implementation to drive meaningful solutions. My goal is to enhance operational efficiency and deliver impactful results in collaborative, fast-paced environments.

Location

Mumbai

Work experience

Analyst I at Kennect Inc., Nov 2025 - Present · 9 mos

Implementation Consultant at TranZact, May 2025 - Dec 2025 · 8 mos, Mumbai Metropolitan Region, • Guided clients through product learning, setup, and integration processes as a subject matter expert. • Recommended tailored solutions to clients based on broad knowledge and created comprehensive data maps. • Developed technical specifications for data mapping and advised clients on optimal solutions aligned with their business needs.

Business Analyst at Zycus, Nov 2023 - Mar 2025 · 1 yr 5 mos, Mumbai, Maharashtra, India, • Executed end-to-end product configuration,including master data management, workflow optimization,user and role management, adhering to solution design specifications. • Designed configuration models to represent various product options, functionalities, features, dependencies. • Established customer specific detailed user guides and documentation for the configuration processes. • Identified and resolved configuration issues, ensuring accurate and reliable product setup. • Provided training and support to team members for invoice testing, resulting in improved GenAl accuracy. • Implemented enhancements and optimizations to the configuration process based on feedback and performance analysis. • Support with Incident Management and issue resolution during the System Integration Testing (SIT) & User Acceptance Testing (UAT) phases by collaborating with cross-functional teams.

Education

Bachelor of Engineering - BE, Mechanical Engineering, Rizvi College of Engineering

HSC, Kishinchand Chellaram (KC) College, Mumbai