Headline

HR Professional | Healthcare Experience | Customer Service & Employee Relations

About

As a dedicated professional with a strong foundation in customer service and operations management, I bring a unique blend of skills to every role I undertake. My journey has been marked by a commitment to service excellence, earning me recognition and a service excellence award. With an Executive MBA from DY Patil University, Mumbai, I have honed my abilities in strategic HR functions, including recruitment, onboarding, and employee relations. In addition to my HR expertise, my background in customer service has equipped me with the ability to manage inquiries and ensure smooth operations effectively. I am passionate about enhancing employee engagement, driving organizational success, and contributing to a positive workplace culture. Currently, I am seeking HR roles where I can leverage my experience to make a meaningful impact within a dynamic team. If you're looking for a proactive and results-driven HR professional with a proven track record in service excellence, let's connect!

Location

Abu Dhabi

Work experience

Patient Relations Officer at NMC Royal Hospital - Mohammed Bin Zayed City, Nov 2024 - Present · 1 yr 7 mos, Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

Customer Service Executive at Aster DM Healthcare, May 2023 - Jul 2024 · 1 yr 3 mos, Dubai, United Arab Emirates

Human Resource Admin at Phoenix Consultancy, Oct 2020 - Feb 2023 · 2 yrs 5 mos, Karkala taluk, Karnataka, India

Customer Support Officer at Mphasis, Jun 2019 - Sep 2020 · 1 yr 4 mos, Mangaluru, Karnataka, India

Education

Executive MBA, Operations and Production Management, DY Patil University

Bachelor of Commerce - BCom, Sikkim professional University