Headline

SENIOR CUSTOMER SERVICE REPRESENTATIVE | TELUS DIGITAL , NOIDA, UTTAR PRADESH MAY 2025 – PRESENT • • Handle US-based customer queries (cancellations, renewals, support) Maintain high retention and satisfaction .

About

Currently seeking for a position that offers variety and the opportunity to develop both personally and professionally. I would like to gain experience in this field of work and have the opportunity for personal growth. My strong technical skills as well as my knowledge in Customer service will give me the confidence in making a significant contribution to your company's future. I am a well organized individual with strong analytical ability who takes pride in his work; enjoys a challenge. Works hard with a positive attitude toward completing projects quickly and efficiently while maintaining the highest standards of safety and productivity

Location

Greater Delhi Area

Work experience

Senior Customer Service Associate at TELUS Digital, May 2025 - Present · 1 yr 2 mos, Noida, Uttar Pradesh, India, Motivated customer service professional with strong communication and problem-solving skills. Passionate about helping customers and delivering positive service experiences. Currently seeking remote and flexible customer support roles (chat/email/voice). I am adaptable, quick to learn new tools, and committed to providing efficient and friendly support. Open to new opportunities and collaborations.

Customer Service Representative at Amazon, Aug 2022 - Dec 2023 · 1 yr 5 mos, Noida, Uttar Pradesh, India

Tech support at HCL Technologies, Jan 2021 - Dec 2021 · 1 yr, Noida, Uttar Pradesh, India

Education

Polytechnic -it stream, Information Technology, government polytechnic kanpur