Headline

Director - Product Management @ GreyOrange | ex-Microsoft, Amazon | IIM A | IIT R

About

18+ years of Product experience: Enterprise products, SaaS & PaaS, Websites and Data Management/BI solutions - Streamlined Planning, Execution and Developer Analytics for 12,000+ Dev in PayPal - 15+ Experiments to improve customer experience of Platform on Teams Mobile (& Meeting APIs) (50M+ users) through 8 member team. Also drove new Teams launch for EDU customers (80M+ users) - Managed customer experiences (CX) of Addresses and Profiles world-wide at Amazon. - Managed 40+ member product team (Prod Mgmt, Engg., UI/UX, Prod Mkg, Mobile) to deliver next-gen HR products at Excelity - Experienced in defining market and product requirements through ability to "put myself in customer's shoes" - Experienced in working with cross-functional teams in delivery and growth of products/services. - Strong understanding of UX, Service Design and Branding best practices - Knowledge of web and mobile (android/iOS) environments and growth based on market trends. - Strong analytical & problem solving skills - Google Certified - Gen AI leader - Certified Scrum Master (CSM) - Scrum Alliance

Location

Bengaluru

AI stack

aistudio

claude code

claude

Google ADK

Work experience

Director of Product Management at GreyOrange, May 2026 - Present · 7 mos, Leading Product management function for some of the core areas of GreyOrange: 1. Inventory Orchestration 2. Order Orchestration 3. Analytics

Director of Product Management at PayPal, Mar 2024 - May 2026 · 2 yrs 3 mos, Bengaluru, Product leader (APAC Product head) in Developer Platform Engineering (DPE) team - part of ADAPT org (AI, Data Analytics and Platform Technology) enabling 10,000+ developers at PayPal inc. Led a team of PMs looking after: 1. Internal Developer Portal 2. Testing tools (Test data creation, Test results view, etc.) used at PayPal 3. SDLC process management (Atlassian tools, GitHub, Artifactory, Engineering health reports, etc.) 4. Developer Analytics and Insights 5. Developer AI tools (Claude Code, GitHub Copilot, Gemini CodeAssist, Vercel, etc. ) Contributed directly to the CTO goal of 10% YoY efficiency improvement, with 7.5% Cycle time, 14%+ Lead time and >10% Deployment frequency in FY2025. Drove AI driven code generation, validation and deployment from <1% to >7%. E.g. Prompt driven Test case generation packaged together in Harness pipeline to ensure accuracy and quality of PRs being shipped. Team won multiple awards in AI and Innovation Hackathons at PayPal.

Principal Group Product Manager (GPM), Microsoft Teams at Microsoft, Jun 2022 - Mar 2024 · 1 yr 10 mos, Bengaluru, Led Product management team for Mobile Platform and Meeting Graph APIs for Microsoft Teams. Specifically built Apps ecosystem on MS Teams for Mobile users. - Launched App Store for Teams Mobile to allow users to view and download from 2500+ apps in Teams mobile (e.g. Jira, Asana, WorkDay, Polly, etc.) - Increased MAU (40%+ YoY) and Attach rate (Mobile/Desktop and Mobile Platform/Teams) by 500bps - Launched Meeting and Transcript APIs (additional FY revenue of $4M - $6M for MS Teams in 2025+)

Product Management, Customer Journey at Amazon, Jul 2019 - Jun 2022 · 3 yrs, Bengaluru Area, India, PM lead for Address and Relationship CX (Profiles) worldwide. Specifically looking at Address creation experience, Address book, Household program & Profiles (e.g. PrimeVideo or FreeTime profiles) - Launched 'Use Device Location' while creating an address in 10 countries - resulting in 100K+ hours saved each day of customers while creating an address - Launched 30+ experiments over 3 years that helps save 400K+ hours of customers' time daily during checkout - Improved Address conversion by 350 bps overall - Drove central Profiles CX (Customer Experience) across 20+ Products (Prime Video, Alexa, FireTV, etc.). Facilitated launch of Profiles on FireTV and Pharmacy

Director, Head of Products at Excelity Global, Sep 2016 - Jun 2019 · 2 yrs 10 mos, Bengaluru Area, India, Head next-gen Products at Excelity Global: Product Management, Design, Product engineering & Delivery for entire HCM suite offered by Excelity - used by 1.2 million+ users in 500+ enterprises across 15 countries in Asia-Pacific: : SaaS, PaaS & Managed Services Portfolio : Payroll, Core HR, Employee Self Service (ESS), Talent Management, LMS, PMS, Mobile & Analytics. Work with 40+ member Engineering Team. Specific focus on creating Cloud (SaaS) products + best-in-class Mobile & Analytics offerings. FY17: Launched India's 1st truly SaaS & DIY (Do It Yourself) Payroll solution - ezpayroll - targeted at MSMEs with no fixed cost and setup that can be completed in minutes. FY18: Launched ezpayroll for 7 countries in APAC in Jan. Launched next gen HCM platform (integrated Core HR, HRIS, Payroll platform) built on HR process simplification, provide best user experience, mobile-first, modular & API based. Responsibilities: Product Strategy, PM, PMO, Product Marketing, UI/UX, Engineering, Customer advocacy

Education

Master of Business Administration, Business Administration and Management, General, Indian Institute of Management Ahmedabad

Bachelor of Technology, Electrical, Electronics and Communications Engineering, Indian Institute of Technology, Roorkee

Public links

drive.google.com: https://drive.google.com/file/d/10O0zrYHKcbC_cp3_3siB2zug1FmRQGv4/view