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Deepak Sundaram

Technical Product Manager @ Vidal Health | API Integration & Product Delivery

Bengaluru

3+ years of work experience

Vidal Health
Jan 20268 mosPresent

Bengaluru

- Led the rollout of MEDISEP, Kerala Government's health insurance scheme, covering 30 lakh+ lives and opening a new Government Business vertical with Rs. 1.5 Cr in first-ever direct software revenue. - Owned scope and release across all four portals (TPA, Insurance, Provider, Beneficiary), proposal to production in two months. - Took the platform live for two TPAs now processing 5 lakh claims a year. - Revamped the TPA preauth workflow: removed ~30% of legacy fields and rebuilt the screen around the processor's decision path, cutting clicks per case by ~25%. Designed in Claude Design and Figma Make, delivered with zero P0 bugs. - Run the post-launch roadmap across two phases, sequencing by claim-volume impact. - Build dashboards and readouts for senior leadership and government stakeholders.
Bajaj Finserv Health
Nov 20241 yr 10 mosPresent

Bengaluru

- Owned the API platform roadmap for a 10-person engineering and QA squad, arbitrating requests from 15 business units into one release train. - Integrated 8 partners including Aditya Birla General Insurance, Niva Bupa, HDFC Life, Fitpass and Cure.fit, cutting integration cycles to 4 weeks. - Defined requirements and acceptance criteria for an AI-OCR document pipeline, cutting per-claim processing from 30 minutes to 3 minutes at 85% accuracy. - Set API standards for versioning, rate limiting and backward compatibility, cutting partner support tickets by 60%. - Instrumented the platform with ELK-based monitoring and automated failure alerts, improving uptime to 99.8%.
Bajaj Finserv Health
Jan 20231 yr 11 mosNov 2024

Pune District

- Owned the policy issuance engine handling 4.5 lakh+ policies a month across the full policy lifecycle. - Led the first wave of API integrations with Niva Bupa, Aditya Birla Health and PolicyBazaar, accelerating partner launches by 30%. - Led the OPD claims migration from a monolithic legacy system to microservices. - Cut onboarding time by 25% for enterprise clients including HCL, Accenture and Google through API standardisation and integration SOPs. - Worked with a 12-person Salesforce development team on health and insurance platform enhancements. - Ran the technical backlog, turning partner requirements into engineering-ready specs.

Deepak’s AI Stack

claude code
claude code
claude
claude
Figma Make
Figma Make
Supabase
Supabase

Education

SRM IST Chennai

Bachelor of Technology - BTech, Computer Science with Specialization in Artificial Intelligence

SRM IST Chennai

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Headline

Technical Product Manager @ Vidal Health | API Integration & Product Delivery

About

I'm a Technical Product Manager on health insurance and claims platforms. Most recently I led the rollout of MEDISEP, Kerala Government's health insurance scheme, covering 30 lakh+ lives. My strength is the technical side, and APIs in particular. I've owned an API platform end to end in BFSI and integrated partners like Niva Bupa, Aditya Birla and PolicyBazaar, with deep grounding in how policies, claims and TPA workflows work. I'm a tinkerer. I enjoy messing around with Claude on side projects for fun, and that habit carries into work as quick prototypes over long specs. Great product work starts with framing the right problem; solving it comes next.

Location

Bengaluru

AI stack

claude code

claude

Figma Make

Supabase

Work experience

Technical Product Manager at Vidal Health, Jan 2026 - Present · 8 mos, Bengaluru, - Led the rollout of MEDISEP, Kerala Government's health insurance scheme, covering 30 lakh+ lives and opening a new Government Business vertical with Rs. 1.5 Cr in first-ever direct software revenue. - Owned scope and release across all four portals (TPA, Insurance, Provider, Beneficiary), proposal to production in two months. - Took the platform live for two TPAs now processing 5 lakh claims a year. - Revamped the TPA preauth workflow: removed ~30% of legacy fields and rebuilt the screen around the processor's decision path, cutting clicks per case by ~25%. Designed in Claude Design and Figma Make, delivered with zero P0 bugs. - Run the post-launch roadmap across two phases, sequencing by claim-volume impact. - Build dashboards and readouts for senior leadership and government stakeholders.

Technical Product Manager at Bajaj Finserv Health, Nov 2024 - Present · 1 yr 10 mos, Bengaluru, - Owned the API platform roadmap for a 10-person engineering and QA squad, arbitrating requests from 15 business units into one release train. - Integrated 8 partners including Aditya Birla General Insurance, Niva Bupa, HDFC Life, Fitpass and Cure.fit, cutting integration cycles to 4 weeks. - Defined requirements and acceptance criteria for an AI-OCR document pipeline, cutting per-claim processing from 30 minutes to 3 minutes at 85% accuracy. - Set API standards for versioning, rate limiting and backward compatibility, cutting partner support tickets by 60%. - Instrumented the platform with ELK-based monitoring and automated failure alerts, improving uptime to 99.8%.

Associate Technical Product Manager at Bajaj Finserv Health, Jan 2023 - Nov 2024 · 1 yr 11 mos, Pune District, - Owned the policy issuance engine handling 4.5 lakh+ policies a month across the full policy lifecycle. - Led the first wave of API integrations with Niva Bupa, Aditya Birla Health and PolicyBazaar, accelerating partner launches by 30%. - Led the OPD claims migration from a monolithic legacy system to microservices. - Cut onboarding time by 25% for enterprise clients including HCL, Accenture and Google through API standardisation and integration SOPs. - Worked with a 12-person Salesforce development team on health and insurance platform enhancements. - Ran the technical backlog, turning partner requirements into engineering-ready specs.

Education

Bachelor of Technology - BTech, Computer Science with Specialization in Artificial Intelligence, SRM IST Chennai