Headline

Director – Enterprise Delivery | Program & Portfolio Management | Global Technology Delivery | Cloud & Digital Transformation | Governance | Business Technology Strategy | Business Outcomes | PMP

About

The larger the transformation, the less it is about technology. It's about bringing together people with different priorities, making decisions with incomplete information, and creating an environment where execution becomes predictable. That's the work I've spent most of my career doing. Over the past 24 years, I've led global delivery organizations across consulting, technology services, and professional services, working with customers operating across multiple countries, cultures, and business environments. While every program has had its own technology stacks, from enterprise applications and CRM to cloud modernization and digital platforms, the real challenge has always been aligning business expectations with delivery reality. I've always enjoyed building that bridge. Some assignments had modernizing global commercial platforms as scope. Others required establishing governance across multiple projects, creating delivery operating models, leading geographically distributed teams, or helping organizations simplify processes that had become increasingly complex over time. At TMF Group, I've had the opportunity to lead technology initiatives supporting operations across 86 countries, partnering with business leaders to modernize customer platforms, strengthen governance, and improve the way global teams deliver technology. Earlier at Microsoft, I worked on enterprise cloud modernization programs for global organizations at a time when cloud transformation was still an emerging business priority. Wipro gave me the foundation to understand enterprise delivery at scale and taught me the importance of consistency, customer trust, and disciplined execution. If there's one leadership principle that has stayed with me, it's this: Good delivery is invisible. Customers rarely remember the governance meetings, risk reviews, or escalation calls. They remember that commitments were met, teams communicated well, and the business moved forward without disruption. That's the kind of delivery organization I've always tried to build. Today, I continue to work with leadership teams on large-scale transformation, global delivery governance, and technology modernization-helping organizations execute with greater clarity, stronger accountability, and better business outcomes.

Location

Pune Division

AI stack

claude code

claude

gemini

openai

ChatGPT

Microsoft Copilot

Work experience

Director, Business Application Development at TMF Group, May 2026 - Present · 4 mos, Pune City, Maharashtra, India, • Application services for multiple service lines such as HR & Payroll, Global Entity Management. • Operations management for client facing applications and managing support team of 90+ support Engineers and Support Managers. • Led the greenfield development and implementation of CRM Sales and Marketing software in TMF Group for the Sales function. • Led the greenfield development and implementation of TMF’s Corporate Website and automated the Lead-to-Deal process. • Led the implementation of Digital Signature Solution across 82+ countries which resulted in 1.56 mn euros cost saving per year. • Received Annual Performance Bonus Awards for last 4 consecutive years. • Secured more than 90% Employee Engagement Score for last 6 years. • Changed the hiring strategy for the team which resulted in more than 100k Euro saving on employee cost. • CXO and Ex-Co communication

Director (Digital Platform) at TMF Group, Feb 2025 - May 2026 · 1 yr 4 mos, Pune City, Maharashtra, India, • Led the Digital Platform initiatives for HRP, GEM, Orchestration, Co-Sec services and Sales, Marketing, Legal functions of TMF Group. • Lead the team development team for client-facing applications to enhance user experience and operational efficiency. • Collaborated with cross-functional teams to align digital strategies with organizational goals at TMF Group.

Director (Sales and Marketing Technology) at TMF Group, Jul 2024 - Feb 2025 · 8 mos, Pune City, Maharashtra, India, • Directed application services for HR, Payroll, and Global Entity Management across multiple service lines. • Managed operations for client-facing applications and led a support team to enhance service delivery. • Spearheaded the CRM Transformation project, overseeing a budget of over Euro 2 million, and rebuilt the marketing website. • Drove the Digital Transformation initiative for implementing Digital Signatures in 80+ countries.

Delivery Manager at Ingram Micro, Aug 2017 - Sep 2017 · 2 mos, Mumbai, Maharashtra, India, Delivery Management

Delivery Project Manager at Microsoft, Nov 2014 - Apr 2017 · 2 yrs 6 mos, Greater Hyderabad Area, • Performed the role of Regional Delivery Project Manager (Asia Pacific, US Central, Canada, LATAM, Europe) and managed the Enterprise Modernization Portfolio. • Received top-box ratings for multiple projects in customer satisfaction survey while working in Microsoft. Top box rating means the CSAT score of 8 or 9 out of maximum score of 9. • Managed Enterprise Modernization portfolio for the customers such as ExxonMobil, Eaton Corp, Wynn Resorts, SaskPower and Comerica Bank from Americas, Poste Italiane and De Lage Landen Financial from Europe, Perpetual Treasury, Australian Taxation and Bank of Queensland from Australia. • Administered projects’ delivery through the Discovery, Rationalization, Assessment and Migrations. • Leveraged the Industrialized Factory based model of delivery. • Built the vendor/partner strategy to deliver Industrialized Factory based model of delivery.

Project Manager (Credit Suisse) at WIPRO TECHNOLOGIES, Jul 2013 - Aug 2014 · 1 yr 2 mos, Pune, Maharashtra, India

Project Manager (The Hartford) at WIPRO TECHNOLOGIES, May 2012 - Apr 2013 · 1 yr, Hartford, Connecticut Area

Project Manager at WIPRO TECHNOLOGIES, Oct 2003 - Nov 2014 · 11 yrs 2 mos, Greater Hyderabad Area, In my role at Wipro Technologies, I managed a diverse portfolio of projects, ensuring alignment with corporate objectives through effective budgeting and planning. I implemented best practices for software delivery, enhancing service quality and client satisfaction. My leadership focused on team development and resource planning, driving efficiency across all projects. • Achieved 5/5 customer satisfaction survey score in multiple projects. • Onsite for 6 years in USA • Improved the insurance quote system which fetched additional revenue of US$ 19 mn for a leading Auto-Insurance company in USA. • Enhanced the invoice payment software with the integration with SAP resulting into 3 times faster invoice payments. • Designed and developed the internal Testing CoE Software to build the test case automation suite.

Programmer Analyst at XECOM Information Technologies Pvt Ltd, 2003 - 2003 · Less than a year, Pune Division, Maharashtra, India

Education

Master of Business Administration - MBA, Finance (Major) - Marketing (Minor), Symbiosis Institute of Business Management, Pune

PG Diploma in Advanced Computing, Information Technology, Centre for Development of Advanced Computing (C-DAC)