---
title: "Deepak S - Product Manager at UIDAI - Driving Citizen-Centric Digital Solutions in Bengaluru | Tal"
description: "Meet Deepak S, Product Manager @ UIDAI | Continuous Process Improvement, Data-driven Decision Making and Immediate joiner based in Bengaluru. AI stack includes claude, gemini, and kimi."
image: "https://tal.club/meet/deepak-s-3/share-image"
---

# Deepak S on Tal

## Headline

Product Manager @ UIDAI \| Continuous Process Improvement, Data\-driven Decision Making and Immediate joiner

## About

Product Manager with 13\+ years of technology experience across product management, digital platforms, engineering, production operations and reliability\. Currently responsible for myAadhaar and mAadhaar, driving product strategy, product roadmap, discovery, user journeys, feature delivery, UX optimization, API integrations, product analytics, backlog management and release management\. Experienced in translating customer needs, business priorities, operational feedback and regulatory requirements into scalable digital product capabilities\. Strong technical product background with experience across APIs, system integrations, authentication, OTP, transaction flows, log and trace analysis, production troubleshooting and platform reliability\. Proven ability to lead cross\-functional product delivery across business, engineering, QC/operations, CRM and technology stakeholders, supporting digital identity products serving 50M\+ users\. Defined and tracked product KPIs contributing to 8% reduction in authentication drop\-offs over six months, reduction in QC rejections by 20% over 2 months and improved user experience by implementing preview button which helped in reducing rejections by 15% over 4 months\.

## Location

Bengaluru

## AI stack

claude

gemini

kimi

openai

## Work experience

Product Manager at UIDAI \- Driving Citizen\-Centric Digital Solutions at Unique Identification Authority of India \(UIDAI\), May 2024 \- Jul 2026 · 2 yrs 3 mos, On\-site, In my current role as a Product Manager at UIDAI, I orchestrate the product backlog strategy by aligning citizen\-centric needs with government mandates and technology objectives\. I drive seamless cross\-functional collaboration across engineering, policy, operations, and business teams to ensure efficient feature delivery\. My responsibilities include converting complex regulatory frameworks into scalable product functionalities and leading Agile ceremonies to enhance delivery velocity\. I partner closely with development and QA teams to ensure timely, high\-quality releases with a strong emphasis on reliability and compliance\. Achievements: I have successfully enabled structured product execution by integrating Agile best practices, resulting in accelerated product outcomes and enhanced stakeholder satisfaction\. My efforts have led to significant improvements in feature delivery timelines and overall product clarity\.

Lead Engineer \- Enhancing System Reliability and Incident Management at Ivy, Mar 2022 \- Apr 2024 · 2 yrs 2 mos, On\-site, As a Lead Engineer at IvyComptech, I spearheaded reliability engineering and incident management initiatives, establishing a structured feedback loop between Support and Engineering\. This significantly accelerated incident detection and resolution while optimizing MTTD and MTTR\. I acted as a key stakeholder liaison, designing system health dashboards and delivering data\-driven insights to guide strategic product and operational decisions\. Achievements: I owned end\-to\-end release governance, developing detailed runbooks and instituting robust rollback mechanisms to ensure zero\-downtime deployments\. My contributions to Agile execution have aligned delivery roadmaps with business and technical priorities, enhancing overall project success

Operations Engineer \- Driving Operational Readiness and System Stability at CBRE Asia Pacific, Oct 2020 \- Mar 2022 · 1 yr 6 mos, Bangalore Urban, Karnataka, India, In my role as an Operations Engineer at CBRE, I engineered proactive monitoring frameworks and oversaw end\-to\-end application onboarding to ensure operational readiness\. I strengthened production observability by continuously monitoring alerts, enabling timely issue detection and system stability\. Achievements: My initiatives led to improved system visibility and operational efficiency, contributing to enhanced service continuity and reduced downtime

Senior Support Engineer \- Ensuring Uninterrupted Operations at Value Momentum Software Servics Private Limited, Feb 2019 \- Jul 2020 · 1 yr 6 mos, Hyderabad Area, India, As a Senior Support Engineer, I orchestrated cross\-functional coordination to manage support tickets, performing root cause analysis and driving swift resolution across production processes\. I executed pre\-release validation activities and provided 24x7 production support, ensuring uninterrupted operations\. Achievements: My efforts in managing support processes led to improved response times and enhanced customer satisfaction, ensuring seamless production performance

Senior Software Engineer \- Ensuring Seamless System Operations at IBM, Apr 2018 \- Feb 2019 · 11 mos, Hyderabad Area, India, In my role as a Senior Software Engineer at IBM, I delivered post\-deployment production support, proactively handling issues and ensuring timely escalation for seamless system operations\. I maintained high system availability and performance stability through continuous monitoring\. Achievements: My contributions ensured 24x7 operational continuity, significantly enhancing system reliability and user experience\.

Software Engineer at Valtech India, Dec 2015 \- Feb 2018 · 2 y 2 mo, Bangalore, Streamlined incident\-management operations by monitoring and assigning production incidents across multiple teams using Workfront\. • Supported workload distribution, incident tracking and faster resolution cycles\.

Senior Associate at Dell International Services, Feb 2013 \- Apr 2015 · 2 y 2 mo, Bangalore, Supported performance\-testing initiatives through data collection, analysis and reporting\. • Delivered post\-deployment production support to maintain application stability and service continuity\.

## Education

Bachelor of Engineering \(BE\), Mechanical Engineering, Visvesvaraya Technological University

Mahila Mandali High School

[View the original profile](https://tal.club/meet/deepak-s-3)

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