Headline

Technology & Engineering

About

I'm currently working closely with products, users, and internal teams to improve how things run-from reducing response times to identifying product gaps based on real customer feedback. While my background is in development within Service Now, a big part of my role has naturally evolved into analyzing patterns, suggesting improvements, and helping teams build better features and experiences. I enjoy working across functions, making sense of messy problems, and using data and user insights to drive smarter decisions. I'm now looking to grow into roles where I can focus more on product strategy, process improvement, and solving real customer problems at scale.

Location

Delhi

AI stack

claude

gemini

openai

Work experience

IT Operations Associate at RSM US LLP, Jul 2026 - Present · 1 mo, Remote

Consultant at AuthBridge, Sep 2024 - Jun 2026 · 1 y 9 mo, Gurugram, Haryana, India

ServiceNow Developer at Bristlecone, Mar 2022 - Nov 2023 · 1 yr 9 mos

Software Specialist at eClinicalWorks, Jul 2021 - Oct 2021 · 3 mo, Remote

Education

Bachelor of Technology - BTech, Computer Science, Gyan Ganga Institute of Technology Sciences