Headline

Project Manager with 6 years experience | Digital Onboarding | Business Analysis | API Delivery | Agile Project Management | Workflow Automation

About

I am a Project Management professional with nearly 6 years of experience specializing in Digital Onboarding, Business Analysis, and API-Driven Product Delivery within the FinTech domain. Currently, I serve as a Project Manager at Signzy, where I lead the end-to-end delivery of digital onboarding platforms. My role involves managing cross-functional teams and driving automation, project governance, and operational excellence to ensure successful project outcomes. Throughout my career, I have been recognized for my ability to deliver measurable business impact through various automation initiatives. I have optimized onboarding turnaround time by 25%, improved First-Time-Right (FTR) accuracy to 87%, and achieved 90% regulatory compliance. My strong leadership and analytical skills enable me to effectively manage multiple projects in fast-paced Agile environments while maintaining a customer-centric approach. Key Achievements: - Honored with the Best Use of Generative AI award at Signzy for developing innovative solutions that enhanced project execution and workflow efficiency. - Received a Certificate of Appreciation for exceptional performance and valuable contributions to organizational success.

Location

Greater Bengaluru Area

AI stack

deepseek

gemini

notebooklm

ChatGPT

Work experience

Project Manager at Signzy, Sep 2024 - Present · 2 y, Bengaluru, Karnataka, India, In my current role as Project Manager, I lead the delivery of digital onboarding platforms by managing cross-functional teams. I have built an automated project monitoring framework that provides real-time risk insights, developed intelligent email processing solutions to enhance incident response, and streamlined onboarding documentation processes. My focus on Agile project management has strengthened team collaboration and productivity, while I have successfully managed the implementation of dynamic decision engines for B2B onboarding. Achievements: I have achieved a 90% compliance rate with RBI regulations, reduced system errors by 15%, and improved onboarding turnaround time by 25%. My initiatives have led to a significant increase in operational efficiency and stakeholder satisfaction.

Senior Business Analyst | Team Manager at Signzy, Dec 2023 - Sep 2024 · 10 mos, Bengaluru, Karnataka, India, As a Senior Business Analyst, I converted complex regulatory compliance requirements into user stories and detailed API specifications. I performed data-driven assessments to identify product enhancement opportunities and directed project backlog prioritization. My leadership involved guiding a team of business analysts to ensure project execution aligned with organizational goals. Achievements: I successfully improved user experience and customer satisfaction through strategic product enhancements and effective stakeholder communication.

Business Analyst at Signzy, Sep 2020 - Dec 2023 · 3 y 3 mo, Bengaluru, Karnataka, India, Technical Architecture Mapping: Translated complex regulatory compliance mandates into actionable user stories and technical API specifications for multi-party identity verification workflows. Backlog Management: Owned the end-to-end prioritization of product backlogs using Agile methodologies, closing communication gaps between business stakeholders and technical developers.

Education

Master of Computer Applications - MCA, Information Technology, Acharya

Bachelor of Computer Application, Information Technology, AIMS Institutes