Headline

IT Analyst | IT Support | Technical Troubleshooting | System & User Support | Operations & Administration | B.Tech IT

About

IT professional with a B.Tech in Information Technology and experience supporting day-to-day operations, coordination, documentation, troubleshooting, and administrative processes in a professional environment. I am interested in building my career in IT Support, IT Operations, and IT Analyst roles, with a focus on technical troubleshooting, user support, system administration, process improvement, and IT service management. My background includes working with cross-functional teams, coordinating tasks, maintaining records and documentation, resolving operational issues, and supporting smooth day-to-day business operations. I am also developing my technical knowledge in areas such as Windows, networking fundamentals, IT security, databases, data analysis, and IT service management. I am particularly interested in opportunities where I can combine my IT education with practical problem-solving and grow into a strong IT professional. Core areas: • IT Support & Operations • Technical Troubleshooting • Windows & System Support • Networking Fundamentals • User & Access Support • IT Documentation • IT Service Management • Data & Reporting • Information Technology • Problem Solving Open to IT Analyst, IT Support, IT Operations, Technical Support, and entry-level Information Security opportunities.

Location

Indore

AI stack

claude

Work experience

Center Manager at Apex Kidney Care Pvt Ltd, Feb 2026 - Jun 2026 · 5 mos, Working as Center Manager and Executive Admin at Apex Kidney Care Pvt Ltd, responsible for overseeing administrative operations, supporting senior management, and coordinating daily center activities. Managing executive schedules, coordinating meetings, handling official correspondence, maintaining records and reports, and supporting hospital administration processes. Actively involved in inter-department coordination, documentation management, and ensuring smooth operational workflows while maintaining confidentiality and professionalism. Supporting smooth hospital operations and contributing to efficient administrative systems that enable quality patient care.

Executive Admin at Apex Kidney Care Pvt Ltd, Feb 2026 - Feb 2026 · 1 mo, Working as an Executive Admin at Apex Kidney Care Pvt Ltd, supporting senior management and overseeing day-to-day administrative and operational activities within a healthcare environment. Key responsibilities include managing executive schedules, coordinating meetings, handling official correspondence, maintaining records and reports, and supporting hospital administration processes. Actively involved in inter-department coordination, documentation management, and ensuring smooth operational workflows while maintaining confidentiality and professionalism. Contributing to efficient administration, organizational discipline, and overall operational effectiveness of the healthcare facility. Supporting smooth hospital operations and contributing to efficient administrative systems that enable quality patient care.

Executive Management Assistant at Bansal Hospital, Feb 2024 - Nov 2025 · 1 yr 10 mos, Bhopal, Worked as an Executive Management Assistant at Bansal Hospital, providing comprehensive administrative and operational support to senior management and hospital leadership. Key responsibilities included managing executive schedules, coordinating meetings, handling confidential documents, and supporting daily hospital administration activities. Actively involved in inter-department coordination, report preparation, correspondence management, and ensuring smooth communication between management and operational teams. Played a key role in maintaining organizational discipline, documentation accuracy, and efficient workflow within a fast-paced healthcare environment.

Senior Customer Service Associate at Magnum Group, Nov 2023 - Feb 2024 · 4 mos, Bhopal, Worked as a Senior Customer Service Associate (Inbound) with team responsibilities, handling high-volume customer interactions and supporting team members in issue resolution. Ensured service quality, client satisfaction, and adherence to company standards while coordinating with team and supervisors.

Administrative Assistant at Magnum Group, Nov 2022 - Dec 2022 · 2 mos, Bhopal, Assisted with administrative and operational tasks including record maintenance, reporting, and coordination to support daily business operations.

Education

Bachelor of Technology, Information Technology, Rajiv Gandhi Prodyogiki Vishwavidyalaya

Senior Secondary (12th) – PCM, Mathematics, Saraswati Shishu Mandir Maharajpur

Public links

github: https://github.com/Lucifer0854m