Deepak Arumugham profile photo 2 on Tal
Deepak Arumugham profile photo 1 on Tal
Deepak Arumugham profile photo 2 on Tal
Deepak Arumugham profile photo 1 on Tal

Deepak Arumugham

Senior Engineering Leader - Freshworks

Bengaluru

15+ years of work experience

Freshworks
May 20242 yrs 4 mosPresent

Cyble Inc.
Apr 20231 yr 1 moApr 2024

Cyble Inc.
Mar 20221 yr 1 moMar 2023

ServiceNow
Jul 20192 yrs 9 mosMar 2022

Bangalore

Cisco Systems
Apr 20136 yrs 3 mosJun 2019

Bengaluru, Karnataka, India

Extreme Networks
Jun 201211 mosApr 2013

Greater Chennai Area

HCL Technologies
Aug 20101 y 9 moMay 2012

Chennai

Deepak’s AI Stack

codex
codex
cursor
cursor
github copilot
github copilot
mcp
mcp
windsurf
windsurf
ChatGPT
ChatGPT

Education

BE, Computer Science and Engineering

Jeppiaar Maamallan Institute Of Technology

20064 yrs2010

HSC Bharathi Vidya Bhavan Mat.Hr.School State Board

20042 yrs2006

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Headline

Senior Engineering Leader - Freshworks

About

Senior Software Architect | Open Source Contributor | Scalability & Performance Expert With 15 years of experience in building, scaling, and optimizing distributed systems, I specialize in high-performance architectures, developer platforms, and cloud infrastructure. I thrive on solving scalability challenges, ensuring system resilience, and contributing to open-source innovations. My Journey & Impact: ✔ Scaling & Performance Optimization – Boosted request throughput by 300%, improved search performance, and cut cloud costs by 200% via efficient caching, pipelines, and cloud migrations. ✔ Cloud & Infrastructure Leadership – Led multi-cloud migrations from GCP/DigitalOcean to AWS, saving $100K+, and worked with AWS partners to optimize infrastructure. ✔ Platform Ownership & Developer Enablement – As the SPoC for App Runtime at Freshworks, I’m building a platform that empowers developers to build, scale, and innovate—creating Superstar Developers. ✔ Resilient & Fault-Tolerant Systems – Designed an open-source Circuit Breaker, improving service reliability and fault tolerance in high-traffic environments. ✔ Innovation & Standardization – Identified a critical security gap in Webhooks and authored the PCRP (Ping-Challenge-Resolve-Product) Spec, now under IETF standardization. ✔ Strategic & Executive Collaboration – Worked with executives, CTOs, and cloud partners, shaping technical direction, governance policies, and large-scale system designs. ✔ Mentorship & Leadership – Led engineering teams, conducted design reviews, and mentored engineers in scalability, architecture, and performance tuning. 💡 Engineering Philosophy: Some learn about keep-alive, caching, eviction strategies, and ephemeral ports—I’ve seen what happens when they fail. I’ve debugged memory spikes from missing file streams, Kafka rebalancing surprises, StatefulSets refusing to start, and SSL handshakes failing at the worst times. These aren’t just concepts; they’re real-world challenges I’ve solved. Engineering is about designing for failure, optimizing for scale, and ensuring systems thrive in the real world. My goal? Create platforms that handle chaos, scale effortlessly, and empower developers to do their best work. 🚀 Let’s Connect! If you’ve ever debugged an issue that vanishes when someone else looks at it, or if you believe half of engineering is knowing what to Google, we’ll get along great. Whether it’s solving large-scale problems, fixing distributed systems, or building Rockstar Developers, let’s talk. Ping me—let’s build, break, and optimise together! 🚀

Location

Bengaluru

AI stack

codex

cursor

github copilot

mcp

windsurf

ChatGPT

Work experience

Senior Architect - Developer Platform at Freshworks, May 2024 - Present · 2 yrs 4 mos

Principal Software Engineer - 2 at Cyble Inc., Apr 2023 - Apr 2024 · 1 yr 1 mo

Principal Software Engineer at Cyble Inc., Mar 2022 - Mar 2023 · 1 yr 1 mo

Senior Software Engineer at ServiceNow, Jul 2019 - Mar 2022 · 2 yrs 9 mos, Bangalore

Software Engineer III at Cisco Systems, Apr 2013 - Jun 2019 · 6 yrs 3 mos, Bengaluru, Karnataka, India

Associate Engineer at Extreme Networks, Jun 2012 - Apr 2013 · 11 mos, Greater Chennai Area

Software Engineer at HCL Technologies, Aug 2010 - May 2012 · 1 y 9 mo, Chennai

Education

BE, Computer Science and Engineering, Jeppiaar Maamallan Institute Of Technology

HSC Bharathi Vidya Bhavan Mat.Hr.School State Board