Senior Engineering Leader - Freshworks




Bangalore

Bengaluru, Karnataka, India

Greater Chennai Area

Chennai






BE, Computer Science and Engineering
Jeppiaar Maamallan Institute Of Technology
HSC Bharathi Vidya Bhavan Mat.Hr.School State Board
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Senior Software Architect | Open Source Contributor | Scalability & Performance Expert With 15 years of experience in building, scaling, and optimizing distributed systems, I specialize in high-performance architectures, developer platforms, and cloud infrastructure. I thrive on solving scalability challenges, ensuring system resilience, and contributing to open-source innovations. My Journey & Impact: ✔ Scaling & Performance Optimization – Boosted request throughput by 300%, improved search performance, and cut cloud costs by 200% via efficient caching, pipelines, and cloud migrations. ✔ Cloud & Infrastructure Leadership – Led multi-cloud migrations from GCP/DigitalOcean to AWS, saving $100K+, and worked with AWS partners to optimize infrastructure. ✔ Platform Ownership & Developer Enablement – As the SPoC for App Runtime at Freshworks, I’m building a platform that empowers developers to build, scale, and innovate—creating Superstar Developers. ✔ Resilient & Fault-Tolerant Systems – Designed an open-source Circuit Breaker, improving service reliability and fault tolerance in high-traffic environments. ✔ Innovation & Standardization – Identified a critical security gap in Webhooks and authored the PCRP (Ping-Challenge-Resolve-Product) Spec, now under IETF standardization. ✔ Strategic & Executive Collaboration – Worked with executives, CTOs, and cloud partners, shaping technical direction, governance policies, and large-scale system designs. ✔ Mentorship & Leadership – Led engineering teams, conducted design reviews, and mentored engineers in scalability, architecture, and performance tuning. 💡 Engineering Philosophy: Some learn about keep-alive, caching, eviction strategies, and ephemeral ports—I’ve seen what happens when they fail. I’ve debugged memory spikes from missing file streams, Kafka rebalancing surprises, StatefulSets refusing to start, and SSL handshakes failing at the worst times. These aren’t just concepts; they’re real-world challenges I’ve solved. Engineering is about designing for failure, optimizing for scale, and ensuring systems thrive in the real world. My goal? Create platforms that handle chaos, scale effortlessly, and empower developers to do their best work. 🚀 Let’s Connect! If you’ve ever debugged an issue that vanishes when someone else looks at it, or if you believe half of engineering is knowing what to Google, we’ll get along great. Whether it’s solving large-scale problems, fixing distributed systems, or building Rockstar Developers, let’s talk. Ping me—let’s build, break, and optimise together! 🚀
Bengaluru
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Senior Architect - Developer Platform at Freshworks, May 2024 - Present · 2 yrs 4 mos
Principal Software Engineer - 2 at Cyble Inc., Apr 2023 - Apr 2024 · 1 yr 1 mo
Principal Software Engineer at Cyble Inc., Mar 2022 - Mar 2023 · 1 yr 1 mo
Senior Software Engineer at ServiceNow, Jul 2019 - Mar 2022 · 2 yrs 9 mos, Bangalore
Software Engineer III at Cisco Systems, Apr 2013 - Jun 2019 · 6 yrs 3 mos, Bengaluru, Karnataka, India
Associate Engineer at Extreme Networks, Jun 2012 - Apr 2013 · 11 mos, Greater Chennai Area
Software Engineer at HCL Technologies, Aug 2010 - May 2012 · 1 y 9 mo, Chennai
BE, Computer Science and Engineering, Jeppiaar Maamallan Institute Of Technology
HSC Bharathi Vidya Bhavan Mat.Hr.School State Board