Headline

Product Management, CX, UX @ HCLTech | Conversational AI, Enterprise SaaS UX

About

At HCLTech, I lead design and scale intelligent products at the intersection of AI, XR, human factors, systems thinking, and business value for various customers. Over the last 21+ years, I have led design for enterprise platforms, safety-critical healthcare products, voice interfaces, and AI-led experiences across global markets. My work combines product strategy, deep user understanding, product management, design leadership, building teams and practical AI prototyping to turn complexity into outcomes that customers adopt and businesses can measure.

Location

Greater Chennai Area

AI stack

antigravity

codex

Work experience

Solutions Architect - Product Management, CX, UX at HCLTech, Jan 2026 - Present · 8 mos, Chennai, Tamil Nadu, India

Senior User Experience Architect at HCLTech, Jun 2025 - Present · 1 yr 3 mos, Greater Chennai Area

Senior User Experience Architect at HCLTech, Feb 2020 - Jun 2025 · 5 yrs 5 mos, California, United States

Sr. User Experience Designer at Cognizant Technology Solutions, Nov 2014 - May 2016 · 1 yr 7 mos, Chennai Area, India, Experience Consulting, Strategy, Product Development, Service Design

Senior User Experience Designer at Cognizant Technology Solutions, 2014 - 2016 · 2 yrs, Reframed UX delivery using a runway model aligned to scaled agile practices and helped institutionalize a stronger design operating model. Built a custom design system with 456 components and a reusable pattern library for consistency across enterprise modules. Redesigned high-stakes healthcare and financial products, simplifying task flows and improving usability for professional users.

Founder and Principal Designer at Squadril Pvt Ltd, Sep 2010 - 2011 · 5 mos, Chennai Area, India, - Design Consultation - New Product Research & Development - Usability Engineering - User Experience Consulting

Senior Graphic Engineer - UX/UI at Pacific Controls LLC, Nov 2009 - Oct 2014 · 5 yrs, Dubai, New product development consulting, , UX/UI research, low-high fidelity prototyping, wire-framing, UCD, visual interaction design, motion graphics.

Design Consultant at Gloom shade, Jul 2009 - Aug 2009 · 2 mos, 3d character animator & Producer. Worked on the Television series named "City of friends"

Education

Bachelors of Business Administration, Business Systems, D.G.Vaishnav College

HSC, Maths and Science, S.B.O.A Matriculation and Higher Secondary School, Chennai