Headline

Forward Deployed Engineer @ Highradius | 4+ Yrs Delivering Enterprise SaaS Implementations | Turning Complex Requirements into Go-Live Success

About

Forward Deployed Engineer at Highradius with 4+ years of enterprise SaaS implementation experience — helping clients reduce post-deployment rework by 30%, cut data retrieval time by 40%, and achieve >95% go-live success through end-to-end solution consulting, UAT coordination, and stakeholder management.

Location

Hyderabad

Work experience

Forward Deployed Engineer II at HighRadius, Sep 2025 - Present · 10 mos, Hyderabad, ●Led profitable end-to-end implementations of Collection Cloud automation software, collaborating with clients to ensure a shared vision of project success including scope definition, delivery approach, task ownership, and work outputs. ●Managed project scope, schedule, budget, and risk management activities, ensuring consistent communication with customers and internal teams to track progress and address risks. ●Configured software solutions according to designed alternatives, performing quality assurance checks to reduce post-deployment rework. ●Educated customers on implementation expectations and requirements for success, facilitating change management and adoption. ●Designed and delivered administrator, train-the-trainer, and end-user training sessions, authoring extensive training materials including documents, slide decks, and videos.

Implementation Consultant at BUSINESSNEXT, Jan 2022 - Mar 2025 · 3 yrs 3 mos, Mumbai, Maharashtra, India, ●Developed comprehensive solution designs and guided clients through the implementation and support phases, ensuring seamless integration and successful outcomes. ●Elicited and translated business requirements into precise CRM solution specifications, facilitating effective, efficient software solutions. ●Led sessions to elicit, document, and validate business requirements from stakeholders, ensuring a thorough understanding of project goals and objectives. ●Developed and executed complex MySQL queries that optimized data management in CRMNEXT, resulting in a reduction in data retrieval time, and improving overall system performance. ●Developed an automated MySQL report to generate daily record email notifications for newly created cases, reducing

Education

Bachelor of Technology - BTech, Computer Science, KIIT - Kalinga Institute of Industrial Technology

12th, Science, PCM, Ascent Classes