Headline

Driving Platform Modernization & AI Innovation | Engineering & Program Leadership @ Visa

About

Engineering Leader with 12+ years architecting resilient, cloud-ready systems and integrating scalable GenAI solutions — currently leading observability and infrastructure platforms at Visa. I lead with radical candor: asking tough questions, giving honest feedback, and building a culture of clarity, curiosity, and customer obsession. This year that's meant spearheading a $20M Splunk-to-OpenSearch migration (200TB+ of log data, 99.9% uptime) through multiple org restructures, building a new 12-person development team in Bengaluru from scratch, and driving enterprise GenAI adoption — from an MCP-based log-retrieval agent used org-wide to a GenAI-powered observability wall display that cut health-check time from 20 minutes to 2. Whether it's building distributed platforms, aligning cross-functional OKRs, or mentoring engineers to think beyond the code, I bring a systems mindset and a people-first approach to every challenge. I ask "why" before "how," and I'm passionate about empowering teams to solve problems that matter. If you're navigating transformation or aligning strategy with business outcomes, I'd love to connect.

Location

Bengaluru

AI stack

claude code

github copilot

langgraph

llmapi

claudecode

Microsoft Copilot

Work experience

Senior Manager at Visa, Jul 2025 - Present · 1 yr 3 mos, Bengaluru, Delivering observability and monitoring solutions with 99.9% uptime across Visa's applications, through a $20M Splunk-to-OpenSearch migration handling 200TB+ of log data — sustained through multiple org restructures. At peak during the migration, also directed a ~20-person contractor team alongside direct reports (~30 total delivery scope). Built and lead a 12-person development team in Bengaluru, introducing agile delivery practices and a GenAI-enhanced change execution lifecycle. Driving enterprise GenAI adoption: an MCP-based log-retrieval agent used org-wide, a GenAI-powered observability wall display (cutting health-check time from ~20 to ~2 minutes), and Copilot/Claude tooling for team workflows. Coaching the team through structured 1:1s and performance management and sustaining morale through org uncertainty via monthly town halls and a direct escalation channel with senior leadership.

Principal Software Engineer at Dell Technologies, Nov 2021 - Jul 2025 · 3 yrs 9 mos, Bengaluru, Led a $20M cost recovery initiative by designing automation solutions for post purchase customer requests with Dell Digital's Order Experience Platform using Java, Spring Boot, object-oriented design patterns, distributed microservice architecture showcasing technical leadership.

Senior Software Engineer at GE Renewable Energy, Jan 2019 - Nov 2021 · 2 yrs 11 mos, Bengaluru Area, India, Building an optimized, performant and resilient wind turbine data pipeline supporting global fleet from scratch leveraging AWS

Software Engineer at GE Renewable Energy, Dec 2016 - Dec 2018 · 2 yrs 1 mo, Bengaluru Area, India, Contributing towards digital industrial solutions like Asset Performance Management (APM) in various business segments through programming and analytical skillsets

Senior Software Engineer at Samsung R&D Institute India Bangalore (SRIB), Jan 2016 - Dec 2016 · 1 yr, Bengaluru Area, India, Implement, test and optimize code/applications as per requirements (primarily in Java and Android)

Software Engineer at Samsung R&D Institute India Bangalore (SRIB), Jul 2014 - Jan 2016 · 1 yr 7 mos, Bengaluru Area, India, Implement, test and optimize code/applications as per requirements (primarily in Java and Android)

Education

Bachelor of Engineering (B.E.), Computer Science and Engineering, Bangalore institute of technology

P.U., PCMC, K.L.E's Independent P.U. College, Bangalore