---
title: "Deep Pangas - Senior Product Manager in Bengaluru | Tal"
description: "Meet Deep Pangas, Senior Product Manager | eCommerce | Retail | AI | Analytics based in Bengaluru. AI stack includes claude code."
image: "https://tal.club/meet/deep-pangas/share-image"
---

# Deep Pangas on Tal

## Headline

Senior Product Manager \| eCommerce \| Retail \| AI \| Analytics

## About

Seasoned product management leader with over 12 years of experience driving growth and innovation across retail, eCommerce, content, travel, and food\-tech sectors\. Expertise spans product strategy, user experience optimization, and full lifecycle management, with a proven ability to align product vision with business objectives\. Recently completed the Udacity AI Product Manager Nanodegree, enhancing capabilities in identifying AI driven opportunities, evaluating solutions, and applying responsible AI practices\. Recognized for delivering high impact digital products, leading cross functional teams, and leveraging A/B testing, customer engagement frameworks, and scalable platform enhancements to achieve measurable business results in fast paced, high growth environments\.

## Location

Bengaluru

## AI stack

claude code

## Work experience

Senior Product Manager at Best Buy, Aug 2025 \- Present · 1 y 1 mo, Bengaluru, Karnataka, India, \- Lead Customer Experience, Billing and Subscription Management horizontals within the Subscription & Membership space, driving customer experience, retention, revenue protection and operational efficiency\. \- Led contact reduction strategy across 50K monthly calls, addressing billing and membership/protection\-plan experience gaps driving 80% of contacts, with product interventions delivering a 30% reduction in call volume\. \- Drove subscription initiatives contributing to 4% retention improvement and billing initiatives delivering improvement in pricing accuracy and $2M\+ revenue protection\. \- Improved SMT agent productivity by 15% and resolution time by 20% through reactivation, refund and plan search capabilities\. \- Led launches of YouTube TV and NFL Tickets and partnered on Smart Pricer, driving adoption, pricing accuracy and revenue impact\.

Senior Product Manager at Target, Nov 2024 \- Apr 2025 · 5 mo, Bengaluru, Karnataka, India, \- Led the Guest Product Confidence charter across Ratings & Reviews, Q&A and Desirability Cues to strengthen customer trust and decision\-making across the digital shopping journey\. \- Optimized GenAI powered review summaries on product detail pages, contributing to a 1% increase in guest purchase rate\. \- Redesigned the order\-history rating experience, increasing ratings coverage by 50% and review coverage by 14%\.

Senior Product Manager at AJIO\.com, Oct 2021 \- Oct 2024 · 3 y, Bangalore Urban, Karnataka, India, \- Led and mentored a team of Product Managers and Analysts, defining annual product strategy, roadmap and priorities across key e\-commerce customer journeys\. \- Owned Homepage, PLP and PDP experiences, leveraging customer insights, experimentation and data driven decision making to deliver a 15% improvement in overall conversion\. \- Conceptualized and launched Ajiogram, a content\-led social commerce experience connecting D2C brands with Gen Z consumers and creating new product discovery and engagement opportunities\. \- Built and scaled new commerce experiences including Sneakerhood, contributing to 22% growth in quarterly sneaker sales\. \- Led initiatives across engagement, promotions and gamification, contributing to 15% improvement in user retention and 10% increase in time spent\.

Product Manager at dailyhunt \(Versé Innovation Pvt Ltd\), Aug 2019 \- Sep 2021 · 2 y 1 mo, Greater Bengaluru Area, \- Led product development for Josh, a short\-form video platform, across content management, creator experiences and video creation\. \- Conceptualized and integrated a Content Management System supporting video moderation, classification, user and audio management, enabling scalable content operations\. \- Owned creator growth and content creation ecosystem supporting 20,000\+ daily active creators\.

Product Manager at redBus, Jun 2018 \- Jul 2019 · 1 y 1 mo, Bengaluru, Karnataka, India, \- Owned the Hotels vertical, delivering approximately 10% month on month growth during FY2018\-19\. \- Conceptualized a new business across dineout, spa and excursion deals to increase wallet liquidity\. \- Launched checkout and cross\-sell initiatives contributing to 20% improvement in AOV and 25% increase in cross\-sell contribution\.

Product Manager at FreshMenu, Sep 2017 \- Mar 2018 · 6 mo, Bangalore, \- Owned web and mobile product experience contributing approximately 30% of overall business, driving subscription, conversion and customer experience initiatives\. \- Led PWA and site\-performance improvements, contributing to a 15% improvement in web and mobile conversion\.

Assistant Product Manager at Firstcry\.com, May 2014 \- Mar 2017 · 2 y 10 mo, Pune, \- Managed navigation, category landing pages and digital commerce experiences, using experimentation to deliver a 7% improvement in conversion\. \- Led payment gateway and aggregator integrations, routing logic and checkout enhancements, contributing to a 15% improvement in payment success rate and 10% reduction in login drop offs\.

## Education

Master of Business Administration \(MBA\), Information Technology, SYMBIOSIS INTERNATIONAL UNIVERSITY

AI Product Manager, Artificial Intelligence, Udacity

[View the original profile](https://tal.club/meet/deep-pangas)

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