Headline

Team Lead - Valuation Review | US Residential Real Estate | Appraisal Review | Collateral Risk | Mortgage Operations

About

As a results-oriented Inspection Specialist with hands-on experience in mortgage analytics, real estate process optimization, and fintech innovation, I thrive on transforming complex data into actionable insights that drive business growth. My journey has taken me from analyzing collateral at Better, where I was honored with the Better Value Exemplar award, to shaping deal structures and inspections at Homeward—all while building a versatile foundation in business analytics and literature from Delhi University and MIT World Peace University. I excel in bridging the gap between risk assessment, process efficiency, and data-driven decision-making. Whether collaborating with cross-functional teams, training new analysts, or implementing streamlined solutions, I am committed to delivering results that exceed expectations. My expertise spans collateral analysis, compliance, underwriting, process improvement, and technology platforms such as Salesforce. I am passionate about leveraging analytics to support the evolution of the digital mortgage and real estate landscape. Let’s connect if you’re interested in innovative solutions or collaboration in the mortgage, real estate, or fintech sectors!

Location

Delhi

AI stack

claude

gemini

openai

ChatGPT

ChatGPT Images

Gamma

Work experience

Team Lead - Valuation Review at Better, Jul 2026 - Present · 4 mos, Gurugram, Haryana, India

Repairs Scoping Specialist at Homeward, Apr 2026 - May 2026 · 2 mos

Inspections Specialist (Deal Structure Associate) at Homeward, Apr 2025 - Apr 2026 · 1 yr 1 mo, Remote, In my role as an Inspection Specialist, I review comprehensive home inspection reports to ensure properties meet company standards and market-readiness requirements. When deficiencies are identified, I coordinate the necessary repairs and arrange secondary inspections to confirm completion and quality. I collaborate with vendors and contractors to manage timelines and maintain transparent communication throughout the repair process. Using Salesforce, I track inspection outcomes and property status to support efficient workflow management and decision-making. My work helps reduce listing delays, protect property value, and ensure a smooth experience for both internal teams and prospective buyers.

Senior Collateral Analyst at Better, Nov 2024 - Apr 2025 · 6 mos, Gurugram, Haryana, India, As a Senior Collateral Analyst at Better, I conduct comprehensive loan collateral analysis, assess property values, and ensure compliance with lending guidelines. I collaborate with lenders and appraisers to verify and manage property-related data, supporting underwriting processes. Additionally, I maintain internal databases for accurate collateral tracking and reporting while performing due diligence on property appraisals and legal documents to identify risks or discrepancies. I also prepare detailed reports, providing critical insights for informed lending decisions, and actively train new hires on processes and best practices.

Collateral Analyst at Better, Apr 2023 - Feb 2025 · 1 yr 11 mos, Gurugram, Haryana, India

Sales Development Specialist at Better, Jan 2023 - Apr 2023 · 4 mos, Assisted the customer service team in resolving inquiries and issues from clients, providing timely and courteous responses via phone and email. Collaborated with team members to maintain comprehensive and up-to-date customer records, ensuring accurate and efficient communication. Contributed to improving customer service processes by actively participating in team meetings and suggesting process enhancements to enhance overall customer satisfaction.

Process Executive at Cognizant, Dec 2021 - Jan 2023 · 1 yr 2 mos, Gurugram, Haryana, India, During my 1.2 years as a Process Executive at Cognizant, I worked in a role that closely aligned with content specialist responsibilities on a Google sitelink project. I ensured that sitelinks displayed on SERPs were accurate, relevant, and fully aligned with Google’s content and quality guidelines. My work involved conducting detailed website research, reviewing site structure and navigation, and performing quality audits to verify information accuracy and compliance. I focused on improving content reliability, user experience, and discoverability, while documenting workflows and sharing recommendations to enhance internal processes and overall content quality.

Education

Professional Certificate Course in Data Science and AI, Data Science, Newton School

PGP Business Analytics, Business Analytics, MIT World Peace University ( In Association with KPMG)