Headline

Software Engineer @Birla Pivot

About

Full-stack Engineer focused on backend, with 2.5+ years of experience building systems for a high-scale e-commerce platform. I like problems that don't have a clean answer yet. Most of my time has gone into building things from scratch — a core microservice that now runs 100% of a company's orders, and more recently a conversational product that changed how internal teams and customers actually talk to each other, cutting out a lot of manual form-filling in the process. Along the way, I've picked up a habit of digging into what's actually slow or broken rather than working around it — whether that's an API taking 14 seconds when it should take half a second, or an accuracy number that's good but not good enough yet. I've led small teams through fast, ambiguous builds, and I'm looking to keep growing into deeper system design and technical leadership as the problems get bigger.

Location

Bengaluru

AI stack

claude code

gemini

Work experience

Software Engineer at Birla Pivot, Jul 2024 - Present · 2 yrs 2 mos, – Founding engineer of the Quotation microservice, built ground-up starting with a 4-member team. Now powers 100% of order punching and enquiries across Birla Pivot’s B2B platform. – Designed and led development of Pivot Prism, a conversational enquiry orchestration module, achieving full adoption across 3 regions and 2 business lines in under 3 months. Led a cross-functional team of 6 and won the Torch Bearer award in July 2026 for the initiative. – Built a central ”Connect” framework enabling unified call/WhatsApp/email communications with multi-recipient broadcast, AI-based intent detection, and AI-enriched negotiation threads — cutting manual form-filling to near zero from lead creation to order punching. – Cut average API latency from 7s to 500ms by normalizing a 150+ column monolithic table, adding Kafka-based cross-service sync, introducing column projections, and parallelizing calls via Java CompletableFuture. – Improved OCR-based PO enrichment accuracy from 80 to 95 by co-designing a semantic caching strategy that learns from historical user-feedback corrections. – Owned the delivery of multiple features like direct order punching via PO upload, multi-seller and multi-consignment enquiry workflows, lead-generating marketing pages, and a meeting scheduling module

Software Developer at Birla Pivot, Jan 2024 - Jul 2024 · 7 mos, – Contributed to the Product Information Management Team, responsible for maintaining the company’s product catalog. Developed a Catalog Viewing feature and successfully migrated 75,000 product records from an external vendor to the in-house system, improving search functionality, enhancing catalog clarity, and eliminating third-party dependencies. – Designed and built a new Business Metrics service from scratch, streamlining the onboarding process for business users. – Built a PDF generation flow for Back-end services, removing reliance on Front-end or external vendors.

AEH intern at Accenture, Jun 2023 - Aug 2023 · 2 mo, Banglore, -> Worked on a Testcase Optimization software based on MongoDB and Angular that analyzed the various test suites provided by clients and divided them into different categories hence,providing suggestions to clients for optimization. -> Investigated and fixed various bugs related to UI.

Education

Bachelor of Technology - BTech, Computer Science, Thapar Institute of Engineering & Technology

Class X, Delhi Public School - India