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Debasmita Dutta

Co-Founder & Director at Ocean's Surprise™ || Seafood, Meat & Poultry || On a mission to make India 'Celebrate Food by Eating Good'

Kolkata

10+ years of work experience

Silver Blade Foods
Oct 20205 yrs 10 mosPresent

Kolkata, West Bengal, India

A first generation initiator with intent and ambition to establish India's most trusted D2C brand in the Seafood, Meat & Poultry segment with presence across complete industry value - chain. Driven by the motto, "Celebrate Food by Eating Good", Ocean's Surprise is on a mission to provide every kitchen with fresh and sustainably sourced, responsibly handled and safely delivered products at an affordable price.
Concentrix
May 20164 yrs 6 mosOct 2020

Kolkata, West Bengal, India

• Handled daily high volume of calls and emails for chat support with client’s ride partners. • Explain the client’s ride partners about the breakdown of taxation (Federal, FICA, State and Local) and remitting the business report to client. • Review of claims initiated by the ride partners and run thorough due diligence of documents as per IRS guidelines. • Transmit claims for payment or further investigation. • Coordinate with the insurance providers for obligations related to additional information on incident reporting. • Analysis of financial statement of earnings of client’s ride partners and flag all discrepancies to the client. • Provide communication support for all escalations related to fraudulent transactions in the account of client’s ride partners and integrate with client’s technology support team for investigation and resolution.

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Headline

Co-Founder & Director at Ocean's Surprise™ || Seafood, Meat & Poultry || On a mission to make India 'Celebrate Food by Eating Good'

Location

Kolkata

Work experience

Co Founder and Director at Silver Blade Foods, Oct 2020 - Present · 5 yrs 10 mos, Kolkata, West Bengal, India, A first generation initiator with intent and ambition to establish India's most trusted D2C brand in the Seafood, Meat & Poultry segment with presence across complete industry value - chain. Driven by the motto, "Celebrate Food by Eating Good", Ocean's Surprise is on a mission to provide every kitchen with fresh and sustainably sourced, responsibly handled and safely delivered products at an affordable price.

Senior Associate at Concentrix, May 2016 - Oct 2020 · 4 yrs 6 mos, Kolkata, West Bengal, India, • Handled daily high volume of calls and emails for chat support with client’s ride partners. • Explain the client’s ride partners about the breakdown of taxation (Federal, FICA, State and Local) and remitting the business report to client. • Review of claims initiated by the ride partners and run thorough due diligence of documents as per IRS guidelines. • Transmit claims for payment or further investigation. • Coordinate with the insurance providers for obligations related to additional information on incident reporting. • Analysis of financial statement of earnings of client’s ride partners and flag all discrepancies to the client. • Provide communication support for all escalations related to fraudulent transactions in the account of client’s ride partners and integrate with client’s technology support team for investigation and resolution.