Headline

Deal Desk & Pricing Leader | Revenue Operations | 20+ Yrs (Adobe, HP, Infosys) | Q2C, Contract Governance & Process Automation | PMP | Project Management

About

Deal Desk, Pricing, and Revenue Operations leader with 20+ years across Adobe Systems, Hewlett Packard, and Infosys, driving complex deal structuring, contract administration, pricing governance, and Quote-to-Cash (Q2C) operations for high-value global commercial engagements. I partner cross-functionally with Sales, Legal, Finance, and Order Management to resolve deal escalations, strengthen policy compliance, and secure approvals on non-standard contracts — managing roughly 60 deals a quarter valued at $100K–$1M. Build automation and dashboard solutions (UiPath, VBA, Power BI, Salesforce dashboards) that have saved 6,000+ FTE hours annually in Deal Desk process, and have led project management for Deal Desk technology initiatives including KPI dashboards that gave leadership real-time visibility into deal turnaround time. PMP-certified, with hands-on project leadership and Agile/Scrum delivery exposure supporting cross-functional development teams. I've also created playbooks for common deal scenarios that increased deal velocity and improved sales teams' access to information. Open to Deal Desk, Pricing, Revenue/Commercial Operations, and Business Analyst leadership roles — including relocation to the UK, Netherlands, Ireland, Luxembourg, or Bangkok.

Location

Bangalore Urban

AI stack

claude code

codex

cursor

grok

Work experience

Principal Deal Desk Analyst -Center of Excellence(PMP) at Adobe, Feb 2023 - Present · 3 yrs 9 mos, Bengaluru, • Directed project management for Deal Desk technology initiatives — Deal Desk Operations Dashboard, KPI Dashboard, and Process Automation/RPA — owning initiation, scope definition, and requirements gathering; automation delivered under this remit saved approximately 6,000 FTE hours annually worldwide. • PMP Certified. • Built and maintained project schedules, milestones, and risk logs, proactively managing dependencies to keep initiatives on plan and within scope. • Automated a KPI dashboard giving leadership real-time visibility into deal TAT and delay patterns, directly enabling a completed process-improvement project.

Lead Deal Desk Analyst at Adobe, Oct 2019 - Jan 2023 · 3 yrs 4 mos, Bengaluru, • Managed high-value, complex deals end-to-end (~60 deals/quarter, $100K–$1M), streamlining contract approval workflows, pricing decisions, and trend analysis in close coordination with Order Management, Credit, Revenue Assurance, and Legal. • QBR report automation: Reduced QBR report preparation turnaround from 5 days to 2 days while lowering manual errors. • Partnered with Sales leadership on product Go-to-Market strategy and commercial objectives, enabling strategic deal structuring, pricing negotiations, and commercially viable solutions.

Deal Desk Manager at Adobe, Feb 2014 - Oct 2019 · 5 yrs 9 mos, Bengaluru, • Directed complex deal structuring, pricing, and contract validation for accuracy and policy compliance, partnering with regional sales leadership, Legal, and Deal Desk stakeholders to resolve escalations. • Created playbooks for common deal scenarios, empowering sales teams to move faster with fewer escalations. This increased the deal velocity and reduced time in getting the information from sales. • Aligned the team on product GTM policy and business-unit processes spanning Order Management, Credit, Revenue Assurance, and Legal.

Pricing Analyst at Hewlett-Packard Financial Services, Jan 2009 - May 2012 · 3 yrs 5 mos, Bangalore, India, ● Conducted cost, margin, and competitive pricing analysis for server opportunities, evaluating BOMs and benchmarking competitors to improve profitability and commercial positioning. ● Supported sales teams with server configuration, pricing optimization, and historical deal analysis, strengthening pricing strategy and competitive positioning. ● Led cost-sheet automation that reduced turnaround from 2 days to 3 hours, with audit-ready, end-customer-verified compliance documentation.

Price Protection Analyst at Infosys, Sep 2005 - Jan 2009 · 3 yrs 5 mos, ● Managed US and Canada price-protection systems, ensuring compliance while accurately analyzing and processing reseller claims. ● Awarded a Star Certificate for driving a process-improvement initiative.

Education

Master of Science (MSc), Computer Science, Rani Durgavati Vishwavidyalaya

Master of Business Administration, Operations Management and Supervision, ICFAI University