Senior Business Analyst at DCKAP | ERP-First Integration Platform for Manufacturers & Distributors


Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Jaipur, Rajasthan, India







Bachelor's degree, Computer Science
Amity University Rajasthan, Jaipur
High School Diploma
Narayana Junior College - India
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A Product Manager with 3+ years of technical product experience, Blending technology skills with extensive Agile/Scrum experience developing strategic plans, leveraging user research and feedback, data-driven decision-making, marketing orientation, and creative product development while supporting Users (UI/UX). Efficient cross-functional partner, experienced at managing relationships with internal and external customer groups, vendors, and leadership to deliver best-in-class products for end consumers that solve customer and business problems. Led team of 20+ development, engineering, product, design, and marketing professionals in all phases of custom product solution delivery (from requirements gathering through build, test phases, QA, launch, and support) for the Video Sharing Platform.
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Senior Business Analyst at DCKAP, Feb 2023 - Present · 3 yrs 10 mos
Founding Member | Product Manager at Pompah!, Aug 2020 - Nov 2022 · 2 yrs 4 mos, Bengaluru, Karnataka, India, Managed concept-to-launch of Media and Entertainment and E-learning platform for arts and skills. front-end solution enabling users to upload their art content to the platform via Web, Android, and IOS. Prioritized the MVP's important features in the three-phase development project and launched the MVP, growing active users to 5k in the first 2 months of its launch. Improved manual user data collection methods with a team of 5 for the newly launched MVP, and added 25+ top artists to the platform. Introduced AI/ML strategies to improve the average video moderation time when there is a long queue, which increased the moderation team's overall productivity by +45% and increased user satisfaction in the approval process by +30%. Introduced a revenue-generating feature for a video-sharing platform. Developed and implemented features for a full-scale solution admin tool for video moderation and real-time monitoring for the internal moderation team, achieved 80% accuracy in the moderation process, and reduced the average approval process time from 15 Minutes to 5 Minutes Analyzed data from 5000 monthly active users and used outputs to guide marketing and product strategies; increased average app engagement time by 2x, 30% decrease in drop-off rate, and 3x shares on social media
Product Operations Manager at Concentrix, Jan 2019 - Jul 2020 · 1 yr 7 mos, Bengaluru, Karnataka, India, Client - Microsoft
Technical Solutions Consultant at Concentrix, May 2018 - Dec 2018 · 8 mos, Bengaluru, Karnataka, India
E-commerce Product Operations specialist at Amazon, Sep 2017 - Apr 2018 · 8 mos, Jaipur, Rajasthan, India
Bachelor's degree, Computer Science, Amity University Rajasthan, Jaipur
High School Diploma, Narayana Junior College - India