Headline

Back End Developer @ Carrier India | MBA, Information Systems

About

Completed an MBA in Information System Management at Manipal Institute of Technology, building on a strong foundation in Business Administration from Institute of Technology and Science. As a Back End Developer at Carrier India, leverage expertise in .NET Core, APIs, and SQL to contribute to innovative solutions. Key technical competencies include implementing complex backend logic and optimizing database processes. Previously collaborated with teams at Baans IT to design, develop, and maintain web-based solutions using ASP.NET and related technologies. Aiming to align technical skills with business knowledge to drive impactful results and innovation. Committed to fostering collaboration, delivering efficient solutions, and adding value to organizational goals.

Location

Delhi

Work experience

Back End Developer at Carrier India, Sep 2025 - Present · 10 mos

Software Developer at Baans IT, Feb 2024 - Aug 2025 · 1 yr 7 mos, Gurugram, Haryana, India, Worked as a .NET Developer on US-based web applications, contributing to design, development, and maintenance of business solutions using ASP.NET MVC, .NET Core 2.2, C#, Web APIs, and SQL Server/MySQL. Actively involved in requirement gathering, backend development, and end-to-end implementation in an Agile/Scrum environment. Key responsibilities & contributions: Converted an MS Access-based system into a web-based application for Retirement Plan Administration (RPA). Developed and integrated RESTful APIs using ASP.NET Web API with MVC applications for CRUD operations. Implemented complex business logic using SQL Server, including optimization of backend queries. Built modules for inventory management, order generation, expense tracking, scheduling, and reporting. Implemented real-time notifications using SignalR and email communication using SendGrid. Designed responsive UI components using Razor, HTML5, Bootstrap, CSS, and jQuery. Collaborated with cross-functional teams and participated in sprint planning, updates, and delivery tracking using Azure DevOps / Jira. Tech Stack: ASP.NET MVC, .NET Core 2.2, C#, Web API, SQL Server, MySQL, Entity Framework, LINQ, SignalR, SendGrid, Razor, jQuery, HTML, CSS, Bootstrap, Azure DevOps, Jira, Git.

Senior Customer Service Representative at Wipro, Aug 2022 - Dec 2023 · 1 yr 5 mos, Noida, Uttar Pradesh, India, Worked as a Senior Customer Service Representative in the IT domain, providing technical and process support while ensuring high customer satisfaction. Handled customer queries, resolved issues efficiently, and supported smooth communication between users and internal teams. Key Responsibilities: Managed customer support requests and ensured timely issue resolution. Provided troubleshooting assistance and supported users with IT-related concerns. Maintained accurate documentation of cases, resolutions, and follow-ups. Coordinated with internal teams to escalate and track critical issues. Delivered quality service while meeting performance and SLA targets.

Education

Master of Business Administration - MBA, Information system management, Manipal institute of technology

Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services, Institute of Technology and Science - India