Headline

Delivery Manager - Cybersecurity

About

Experienced Service Delivery Manager with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Infrastructure Support Management, Requirement Analysis, Technical Support & ITIL. I have successfully led critical production support operations, resolved major outages, and implemented interim solutions under pressure ensuring seamless stakeholder communication and system stability.

Location

Bengaluru

AI stack

claude

gemini

openai

githubcopilot

ChatGPT

Microsoft Copilot

Work experience

Delivery Manager at Tata Consultancy Services, Jan 2022 - Present · 4 y 10 mo, Bengaluru, IT Service Delivery Lead with overall 15+ years of experience in managing enterprise- scale infrastructure, service delivery, and digital workplace operations across global environments in India and Saudi Arabia.

Assistant Manager at Tata Consultancy Services, Sep 2019 - Dec 2022 · 3 yrs 4 mos, India

Financial Service Advisor at Tata Consultancy Services, Aug 2017 - Sep 2018 · 1 yr 2 mos, India

Business Process Lead at Tata Consultancy Services, Mar 2014 - Dec 2018 · 4 yrs 10 mos, Bengaluru, Karnataka, India

Analyst at AXA Business Services Pvt. Ltd, Oct 2010 - Mar 2014 · 3 yrs 6 mos, India

Education

Bachelor of Arts - BA, Psychology, bangalore university