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Daniel C.

Product @ Kula | Building next-gen recruitment SaaS | Ex-Zoho, PayPal

Chennai

10+ years of work experience

Kula
Mar 20242 yrs 6 mosPresent

Chennai, Tamil Nadu, India

Second product management hire in the organization, leading efforts to build an AI-native ATS. • Drove adoption by 60+ customers by leading the 0 - 1 build and launch of Kula’s ATS • Improved time to hire by 100% for customers through innovative AI features like AI applicant scoring, AI interview notetaker, conversational analytics, and AI scheduling recommendations.
PayPal
Jan 20231 yr 2 mosFeb 2024

Chennai, Tamil Nadu, India

I was the Product Manager responsible for invoicing, withdrawals & deposits, and refunds & reversals risk platforms and drove horizontal projects like the PayPal sandbox modernization for risk platforms. • Cut down spam by 95.5% in one of the biggest spam attacks in PayPal history by leading the build-out and delivery of mitigation features within a span of 3 months for the invoicing risk platform. • Enabled $2.8M in TPV and prevented loss of around $1.2M during withdrawal of money from PayPal by delivering features for the withdrawal risk platform. • Improving integration time with PayPal by 12% by leading the efforts to build out the risk capabilities in PayPal’s external sandbox environment.
Zoho
Feb 20221 yrJan 2023

Chennai, Tamil Nadu, India

I was a Lead Product Manager for Zoho’s Business Intelligence Suite. • Improved DAU by 23% and reduced user drop-off during evaluation by 36% using user action based email campaigns. • Reduced post-installation drop-off of the on-premise deployment by 53% by revamping the onboarding flow. • Drove the SaaS version of ManageEngine Analytics Plus from inception to launch. The product is contributing to 46% of the new revenue of the product line and growing at a pace of 18% month on month. • Mentored 2 new APMs and cut down the time spent on recruitment by 42%. • Evangelized the product across 4 continents in all of our primary business centers by doing presentations in ManageEngine User Conferences and other industry events.
Zoho
Jun 20174 yrs 8 mosJan 2022

Chennai, Tamil Nadu, India

I was a Product Manager for Zoho’s Business Intelligence Suite. I work on the SaaS (Software as a Service) and on-premise deployments of Zoho Analytics and ManageEngine Analytics Plus. • Led the development of analytics integrations with popular IT applications like ServiceDesk Plus, ServiceNow, Jira Service Management, and Desktop Central that drive revenue by $2M+ per year. • Led the development of a SaaS analytics microservice in the ServiceNow marketplace which improved new revenue by 17% • Led the development of multiple features like import/export of report templates, migration, Out-of-the-box SSO, MFA, etc. which are used by over 14K+ customers and 2M+ users. • Automated the feature request & feedback collection from customer-facing teams and built a pipeline to feed product decision-making and development, improving turnaround time by 27%. • Partnered with engineering, marketing, and documentation to redefine the release process and reduced release issues by nearly 100%.
Infosys
May 20161 yr 2 mosJun 2017

Chennai Area, India

I executed a project for a leading banking institution while also mentoring and onboarding newcomers to my team. • Virtualized 50+ applications using App - V. • Ensured high quality and usability in all the deliverables and reduced errors by 73%. • Scored an overall average of 91% in the Foundation Program and was named a High Performer (HPF) in my cohort.

Daniel’s AI Stack

codex
codex
cursor
cursor

Education

Indian Institute of Management, Kozhikode

PCPBM, Business Administration and Management, General

Indian Institute of Management, Kozhikode

20211 yr2022
St. Joseph's College of Engineering

Bachelor of Engineering (B.E.), Electronics and Communications Engineering

St. Joseph's College of Engineering

20124 yrs2016

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Headline

Product @ Kula | Building next-gen recruitment SaaS | Ex-Zoho, PayPal

About

I am a Product Manager working to build the next gen in recruitment SaaS. I found my love for product management while doing marketing research for my product, in my free time. I transitioned into product management in the subsequent weeks and I have not turned back since. I am skilled in crafting user experience, conducting market research for requirements, prototyping, and delivering strong features and products that drive value. I bring an eclectic yet wholly original skillset to the table. With my background in marketing and having worked as a systems engineer, I bring a unique perspective to product management. I can easily empathize with different teams from design, engineering, marketing, pre-sales, support, and customer success enhancing my ability to deliver strong products and features with an excellent market and user fit.

Location

Chennai

AI stack

codex

cursor

Work experience

Senior Product Manager at Kula, Mar 2024 - Present · 2 yrs 6 mos, Chennai, Tamil Nadu, India, Second product management hire in the organization, leading efforts to build an AI-native ATS. • Drove adoption by 60+ customers by leading the 0 - 1 build and launch of Kula’s ATS • Improved time to hire by 100% for customers through innovative AI features like AI applicant scoring, AI interview notetaker, conversational analytics, and AI scheduling recommendations.

Product Manager 3 - Technical at PayPal, Jan 2023 - Feb 2024 · 1 yr 2 mos, Chennai, Tamil Nadu, India, I was the Product Manager responsible for invoicing, withdrawals & deposits, and refunds & reversals risk platforms and drove horizontal projects like the PayPal sandbox modernization for risk platforms. • Cut down spam by 95.5% in one of the biggest spam attacks in PayPal history by leading the build-out and delivery of mitigation features within a span of 3 months for the invoicing risk platform. • Enabled $2.8M in TPV and prevented loss of around $1.2M during withdrawal of money from PayPal by delivering features for the withdrawal risk platform. • Improving integration time with PayPal by 12% by leading the efforts to build out the risk capabilities in PayPal’s external sandbox environment.

Lead - Product Management at Zoho, Feb 2022 - Jan 2023 · 1 yr, Chennai, Tamil Nadu, India, I was a Lead Product Manager for Zoho’s Business Intelligence Suite. • Improved DAU by 23% and reduced user drop-off during evaluation by 36% using user action based email campaigns. • Reduced post-installation drop-off of the on-premise deployment by 53% by revamping the onboarding flow. • Drove the SaaS version of ManageEngine Analytics Plus from inception to launch. The product is contributing to 46% of the new revenue of the product line and growing at a pace of 18% month on month. • Mentored 2 new APMs and cut down the time spent on recruitment by 42%. • Evangelized the product across 4 continents in all of our primary business centers by doing presentations in ManageEngine User Conferences and other industry events.

Member of Technical Staff - Product Management at Zoho, Jun 2017 - Jan 2022 · 4 yrs 8 mos, Chennai, Tamil Nadu, India, I was a Product Manager for Zoho’s Business Intelligence Suite. I work on the SaaS (Software as a Service) and on-premise deployments of Zoho Analytics and ManageEngine Analytics Plus. • Led the development of analytics integrations with popular IT applications like ServiceDesk Plus, ServiceNow, Jira Service Management, and Desktop Central that drive revenue by $2M+ per year. • Led the development of a SaaS analytics microservice in the ServiceNow marketplace which improved new revenue by 17% • Led the development of multiple features like import/export of report templates, migration, Out-of-the-box SSO, MFA, etc. which are used by over 14K+ customers and 2M+ users. • Automated the feature request & feedback collection from customer-facing teams and built a pipeline to feed product decision-making and development, improving turnaround time by 27%. • Partnered with engineering, marketing, and documentation to redefine the release process and reduced release issues by nearly 100%.

Systems Engineer at Infosys, May 2016 - Jun 2017 · 1 yr 2 mos, Chennai Area, India, I executed a project for a leading banking institution while also mentoring and onboarding newcomers to my team. • Virtualized 50+ applications using App - V. • Ensured high quality and usability in all the deliverables and reduced errors by 73%. • Scored an overall average of 91% in the Foundation Program and was named a High Performer (HPF) in my cohort.

Education

PCPBM, Business Administration and Management, General, Indian Institute of Management, Kozhikode

Bachelor of Engineering (B.E.), Electronics and Communications Engineering, St. Joseph's College of Engineering