---
title: "D Somanatha Sastry - Project Manager in Hyderabad | Tal"
description: "Meet D Somanatha Sastry, Technical Program Manager / Client Delivery Leader | ex-Bigbasket | Scaling Cloud Platforms & Cross-Org Strategy | Driving 25% Operational Efficiency & Key Account Retention | PMP based in Hyderabad."
image: "https://tal.club/meet/d-somanatha/share-image"
---

# D Somanatha Sastry on Tal

## Headline

Technical Program Manager / Client Delivery Leader \| ex\-Bigbasket \| Scaling Cloud Platforms & Cross\-Org Strategy \| Driving 25% Operational Efficiency & Key Account Retention \| PMP

## About

An execution\-focused Technical Program Manager, Client Delivery Leader, and Customer Success Leader with over 13 years of experience orchestrating enterprise cloud transformations, AI platform deliveries, and large\-scale infrastructure operations\. My career began directly in core infrastructure—progressing from System and Network Administration to Technical Operations, Agile Leadership, and Enterprise Portfolio Management\. This foundation gives me a deep operational edge; I speak the language of infrastructure, telemetry, and platform reliability natively\. Throughout my career, I have specialized in turning business ambiguity into predictable engineering execution\. While I do not write production code, I own the delivery governance, financial run\-rates, and cross\-workstream alignment for the squads that do\. I have led cross\-functional programs spanning software engineers, QA, automation, DevOps, infrastructure, product, and AI/ML delivery teams across AWS and Azure cloud environments\. My core execution pillars are anchored in three distinct fields: 1\. TECHNICAL PROGRAM MANAGEMENT & GOVERNANCE: Rebuilding cross\-workstream dependency maps, synchronizing sprint cadences across multiple concurrent squads, and building real\-time portfolio telemetry layers that surface delivery risks weeks ahead of impact\. 2\. OPERATIONAL EXCELLENCE & PLATFORM RESILIENCE: Driving incident response, engineering performance dashboards, and release maturity frameworks that lower critical incident MTTR by up to 35% and maintain 99\.9% platform uptime for high\-traffic environments\. 3\. CLIENT DELIVERY & CUSTOMER SUCCESS: Managing complex enterprise accounts, steering multi\-vendor steering committees, protecting project margins, and partnering with product stakeholders to align technical platform delivery with real business outcomes and retention goals\. I anchor my work on transparency, strict milestone adherence, and continuous operational improvement ensuring enterprise platforms scale smoothly under load and deliver quantifiable business value\.

## Location

Hyderabad

## Work experience

Project Manager at Retail Sols Inc, May 2025 \- Present · 1 yr 3 mos, Hyderabad, Telangana, India, Direct portfolio\-level governance, project selection, resource allocation, and program delivery for enterprise Cloud and AI Platform initiatives across 8 concurrent development squads\. Oversee end\-to\-end SDLC execution, cross\-functional engineering alignments, and financial parameters across a multi\-million\-dollar transformation portfolio\. \- Orchestrated program delivery for high\-impact Cloud and AI Platform initiatives spanning 8 squads \(developers, QA, automation, product\) to close a 12\-month roadmap within committed timelines while protecting scope integrity\. \- Established PMO governance frameworks, integrated program plans, and delivery operating mechanisms that improved on\-time delivery predictability by 18% and reduced execution variance\. Instrumented a live portfolio intelligence layer utilizing telemetry dashboards and executive scorecards, giving C\-suite sponsors a real\-time program health signal and mitigating delivery risk two sprint cycles ahead of impact\. \- Mapped and resolved 30\+ cross\-squad technical dependencies by building a live dependency registry in Confluence, eliminating inter\-team handoff failures across AI and Cloud workstreams\. \- Managed financial governance across a multi\-million\-dollar portfolio, developing variance models and quarterly reforecast cycles that kept spend within approved thresholds and improved forecast accuracy by 15\-20%\. \- Consolidated 12\+ independent development endpoints into a single, compliance\-ready release gate across AI/ML and Cloud tracks, ensuring every regulatory deadline was met since program inception\. \- Standardized program operating procedures and codified runbooks across geographically distributed teams, reducing onboarding time by 30% while ensuring delivery consistency\.

Customer Success Account Manager at Cognizant, Jun 2021 \- Apr 2025 · 3 yrs 11 mos, Bengaluru, Karnataka, India, Independently directed a succession of 3–4 client delivery portfolios across highly regulated industries \(Banking, Financial Services, and Pharma\)\. Governed engineering alignment, vendor pipelines, and release management across 7 microservices squads, ensuring strict compliance and delivery assurance\. \- Managed a lifecycle of 3–4 distinct client delivery portfolios, owning engineering alignment, stakeholder governance, vendor pipelines, and release cadences across consecutive accounts\. \- Propelled 7 microservices squads to 95% release predictability, directly trimming client rework costs and raising SLA attainment across active accounts through structured dependency resolution\. \- Decoupled complex technical dependency chains across multi\-region microservices architectures using critical\-path analysis, preventing multi\-sprint schedule breaks on banking platform releases\. \- Deployed engineering performance dashboards in Jira and Azure DevOps that surfaced velocity trends, test coverage gaps, and quality signals in real time to replace manual program reporting\. \- Enforced budget and scope discipline across Banking and Pharma portfolios, keeping budget variance within 10% through predictive spend modeling and continuous run\-rate tracking\. \- Strengthened client\-service excellence by translating business requirements into value\-driven delivery roadmaps, improving customer satisfaction by 20% and deepening long\-term relationships\. \- Collaborated with DevOps teams on CI/CD governance, deployment readiness, and environment stability, ensuring releases met strict quality gates and operational standards\. \- Standardized Agile playbooks and onboarding frameworks across global delivery pods, reducing new\-team ramp\-up time by 30%\.

Technical Product Manager at bigbasket\.com, Oct 2018 \- Nov 2020 · 2 yrs 2 mos, India, Directed platform reliability, technology operations, and customer\-facing application delivery for a high\-availability enterprise e\-commerce system\. Balanced technical infrastructure scaling across AWS and Azure with data\-driven product backlog enhancements to optimize customer experience\. \- Owned platform reliability for an e\-commerce system serving millions of users, engineering self\-healing failover architecture and incident response protocols across AWS and Azure that held 99\.9% uptime\. \- Shaped the customer\-facing platform roadmap by synthesizing NPS data, user research, and business priorities into a prioritized feature backlog driving Prime\-style shipping and last\-mile logistics improvements\. \- Halved critical incident impact by cutting MTTR by 35%, wiring AWS/Azure telemetry into risk\-detection pipelines to convert reactive firefighting into preemptive resolution\. \- Oversaw hybrid infrastructure scaling, vendor management, and SLA adherence across cross\-functional engineering and operations pods\. \- Directed full\-cycle technical talent acquisition, recruiting and inducting 50\+ engineers to scale the platform team during hypergrowth without degrading live system performance or sprint commitments\.

Technical Lead at UST, Jan 2017 \- Sep 2018 · 1 yr 9 mos, Bengaluru, Karnataka, India, Spearheaded software delivery, sprint execution, and release schedules for dedicated SaaS platform modules, translating business requirements into engineering action plans\. \- Spearheaded software delivery for enterprise SaaS modules on Semiconductor/Chip Design platforms, owning sprint planning, defect triage, and release scheduling for a dedicated squad to improve on\-time delivery\. \- Converted functional specifications into scalable module designs alongside product managers and solution architects to ensure zero regression on quality and compliance gates\.

Network Administrator at bigbasket\.com, Jun 2015 \- Jun 2016 · 1 yr 1 mo, Hyderabad, Telangana, India, Administered corporate network infrastructure, firewalls, and load\-balancing systems to guarantee high availability for e\-commerce and internal business environments\. \- Managed enterprise AWS and Azure network infrastructure supporting e\-commerce platform connectivity, improving uptime by 15% through proactive monitoring\. \- Reduced repeat incidents by 20% via structured root cause analysis and enhanced alerting frameworks\. Strengthened infrastructure program governance by documenting risk registers and operational charters\.

## Education

Bachelor's degree, Accounting, Osmania University

[View the original profile](https://tal.club/meet/d-somanatha)

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