---
title: "Cyril Mathew - Digital Product Manager in Bengaluru | Tal"
description: "Meet Cyril Mathew, Product @ The Muthoot Group based in Bengaluru. AI stack includes gemini, metaai, and notebooklm."
image: "https://tal.club/meet/cyril-mathew/share-image"
---

# Cyril Mathew on Tal

## Headline

Product @ The Muthoot Group

## About

Cyril is a Digital Product Manager at The Muthoot Group, where he focuses on building innovative digital lending solutions that enhance customer experience and drive business growth\. With a strong foundation in computer science and a Bachelor of Science degree from St\. Stephen's College, Delhi, he brings a technical and analytical approach to solving complex product challenges\. Prior to this, he worked as an Analyst at I\-PAC \(Indian Political Action Committee\), gaining hands\-on experience in data analysis, project management, and product launches\. He is passionate about applying technology to real\-world problems and thrives in cross\-functional teams that deliver impactful digital products\.

## Location

Bengaluru

## AI stack

gemini

metaai

notebooklm

perplexity

ChatGPT

ChatGPT Images

## Work experience

Digital Product Manager at The Muthoot Group, Apr 2024 \- Present · 2 yrs 6 mos, Bengaluru, Karnataka, India, iMuthoot App \(1\.5Cr\+ downloads \| 4\.5★ rating\) Flagship gold loan servicing &amp; cross\-sell platform • Owned roadmap across features, infra, performance &amp; analytics • Drove 160% YoY MAU growth, 147% MoM registration uplift via onboarding re\-architecture • Scaled backend infra \(40% Oracle core expansion\) to support 200% load with zero downtime • Deployed 24x7 synthetic monitoring; improved crash\-free sessions to 99% and reduced MTTR • Led UX audit across 6 regions; boosted loan conversion by 19% through iterative changes • Enabled full\-funnel tracking via Firebase, GA4, BigQuery, and Looker Studio • Led agile rituals and stakeholder syncs to ensure roadmap alignment Payments Infrastructure – Bharat BillPay \(BBPS\) Integration • Pioneered in\-app BBPS payments via internal gold loan top\-up • Designed checkout layer with Bharat Connect APIs and in\-house ledger • Enabled 80\+ utility categories; 21% MoM user growth, 85% TXNs &lt;3s • Led PRD creation, test case design, UAT, go\-live, and monitoring Credit Ecosystem – CRIF Score Checker • Integrated consent\-driven CRIF APIs incl\. CKYC, OTP, and credit score pulls • Built RBI\-compliant cross\-platform module with responsive UI and audit logs • Generated 25K\+ reports in Q1; 50% from new\-to\-platform users Secured Lending – Home Loan Stack • Created end\-to\-end funnel integrating CRM, dialer, LOS &amp; field ops • Boosted lead\-to\-login by 2\.2x; cut manual drop\-offs by 41% • Built field Sales App \(300\+ users\): fee capture, smart doc uploads, OCR\-based KYC • Achieved 91% compliance and 28% faster field TAT • Built Looker dashboards for C\-suite to monitor KPIs and ROI Partner Network Digitization – Connectors Portal • Launched AppSheet\-based lightweight CRM for non\-DSA lead generation • Onboarded 100\+ partners in 3 months; increased non\-DSA share from 7% to 21% • Created SOPs, dashboards &amp; payout workflows for regional teams

Analyst at I\-PAC \(Indian Political Action Committee\), Jun 2022 \- Apr 2024 · 1 yr 11 mos, Hyderabad, Telangana, India, Team Jagananna Mobile Application • Directed end\-to\-end development of the Team Jagananna app, launched on Play Store and App Store with 660K\+ total downloads • Scaled app installs to 378K\+ within 9 months, peaking at 13K\+ daily downloads and 75K\+ MAUs through targeted digital campaigns • Tracked 10K\+ users daily using Google Sheets; analyzed 35K\+ weekly user records on Excel to drive UX improvements and retention • Boosted DAUs to 17K\+ and MAUs to 87K\+ by applying data\-driven enhancements to onboarding and engagement flows • Automated content and social media workflows via Google Sheets scripts, improving operational efficiency • Achieved 11\.8M\+ reach through social campaigns; led user feedback sessions and interactive campaigns \(Mentimeter\) to drive engagement

## Education

Bachelor of Science \- BS, Computer Science, St\. Stephen's College, Delhi

St\. Gregorios High School

[View the original profile](https://tal.club/meet/cyril-mathew)

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