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Cvss Subramanyam

Product Analyst driving integration solutions and requirements gathering. | Ex-MoEngage

Raipur

7+ years of work experience

Singular
Jul 20223 yrs 10 mosApr 2026

Bengaluru

• Identified a recurring onboarding friction pattern across 20+ enterprise clients - gaps between SDK documentation and real implementation edge cases. Proposed and co-defined a structured onboarding playbook with the product team, reducing time-to-first-value by 30% and cutting escalations in the first 90 days. • Own end-to-end requirements for enterprise onboarding: elicit attribution and data-pipeline needs from client stakeholders, translate into functional specs, JIRA epics, and acceptance criteria for R&D. • Define and validate integration scope across mobile, web, and Connected TV - bridging marketing, product, and engineering teams across APAC, EMEA, and North America. • Produce detailed data-flow documents and transformation logic for REST API, Amazon S3, Google Drive, and email ingestion pipelines; sign off on UAT against agreed business outcomes. • Identify root-cause patterns in API/SDK defects; author resolution playbooks adopted across the client base to reduce escalation volume and time-to-resolution. • Maintain integration guides, runbooks, and FAQs that improve client self-serve capability and product adoption.
MoEngage Inc.
Sep 20201 yr 11 mosJul 2022

Bengaluru, Karnataka, India

• Led discovery workshops with C-level and technical stakeholders to define integration scope, data architecture, KPIs, and go-live success criteria for enterprise engagements. • Produced BRDs, functional specs, and data-mapping artefacts aligning business goals with REST API/SDK configurations; drove UAT cycles from kick-off through sign-off. • Identified delivery risks and dependencies early; maintained milestone schedules across multi-team implementations. • Relayed structured client feedback to Product and Engineering, directly influencing platform roadmap prioritization. • Diagnosed a segmentation and timing misalignment in Airtel's push notification flows through customer interviews and funnel analysis. Proposed a revised engagement strategy - new audience logic, send-time optimization -resulting in a 46.3% uplift in push conversions. Acted as the de facto PM between Airtel's growth team and MoEngage's product. • Partnered with OYO's CRM team to map the post-booking customer journey and identify drop-off points. Designed a multi-channel re-engagement sequence using in-app, push, and email - growing engagement 8× over the campaign baseline. Translated customer feedback into a feature request that was subsequently prioritized on MoEngage's roadmap.
MoEngage Inc.
Dec 20181 yr 10 mosSep 2020

• Delivered end-to-end implementation and technical support for client integrations across the MoEngage platform, handling SDK issues, API debugging, and configuration challenges across the full onboarding journey. • Translated ambiguous business requirements into precise integration configurations acting as the technical bridge between client teams and platform capabilities. • Resolved SDK and API issues under time pressure, maintaining implementation momentum for live campaigns and product launches. • Co-authored onboarding documentation and integration best practices adopted across the Solutions team reducing ramp time for new engineers and improving consistency in client delivery.

Cvss’s AI Stack

antigravity
antigravity
codex
codex
opencode
opencode

Education

Rungta College of Engineering & Technology Behind Nandanvan

B.E., Computer Science

Rungta College of Engineering & Technology Behind Nandanvan

20144 yrs2018
Rungta College of Engineering & Technology Kohka-Kurud Bhilai

Bachelor of Engineering, Computational Science

Rungta College of Engineering & Technology Kohka-Kurud Bhilai

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Headline

Product Analyst driving integration solutions and requirements gathering. | Ex-MoEngage

About

I have spent 7 years at the intersection of product, engineering, and enterprise clients - first as a Solutions Engineer at MoEngage, now as an Integrations Manager at Singular. In that time, I've shipped workarounds when the product didn't quite fit, written BRDs when no one else would, and sat in enough customer calls to know exactly where the friction lives. I have driven a 46% push conversion uplift for Airtel, helped OYO grow engagement 8×, and cut enterprise onboarding timelines by 30% - not by building features, but by understanding what customers actually needed and translating that into action. Now I want to be the person who fixes the product, not routes around it. I'm actively transitioning into Product Management, with a focus on API-first and MarTech SaaS products where deep integration knowledge is a feature, not a footnote. Certified Scrum Product Owner | Open to APM / PM roles in B2B SaaS, MarTech, and Analytics platforms.

Location

Raipur

AI stack

antigravity

codex

opencode

Work experience

Product Analyst & Integrations Lead at Singular, Jul 2022 - Apr 2026 · 3 yrs 10 mos, Bengaluru, • Identified a recurring onboarding friction pattern across 20+ enterprise clients - gaps between SDK documentation and real implementation edge cases. Proposed and co-defined a structured onboarding playbook with the product team, reducing time-to-first-value by 30% and cutting escalations in the first 90 days. • Own end-to-end requirements for enterprise onboarding: elicit attribution and data-pipeline needs from client stakeholders, translate into functional specs, JIRA epics, and acceptance criteria for R&D. • Define and validate integration scope across mobile, web, and Connected TV - bridging marketing, product, and engineering teams across APAC, EMEA, and North America. • Produce detailed data-flow documents and transformation logic for REST API, Amazon S3, Google Drive, and email ingestion pipelines; sign off on UAT against agreed business outcomes. • Identify root-cause patterns in API/SDK defects; author resolution playbooks adopted across the client base to reduce escalation volume and time-to-resolution. • Maintain integration guides, runbooks, and FAQs that improve client self-serve capability and product adoption.

Senior Business Analyst & Solutions Engineer at MoEngage Inc., Sep 2020 - Jul 2022 · 1 yr 11 mos, Bengaluru, Karnataka, India, • Led discovery workshops with C-level and technical stakeholders to define integration scope, data architecture, KPIs, and go-live success criteria for enterprise engagements. • Produced BRDs, functional specs, and data-mapping artefacts aligning business goals with REST API/SDK configurations; drove UAT cycles from kick-off through sign-off. • Identified delivery risks and dependencies early; maintained milestone schedules across multi-team implementations. • Relayed structured client feedback to Product and Engineering, directly influencing platform roadmap prioritization. • Diagnosed a segmentation and timing misalignment in Airtel's push notification flows through customer interviews and funnel analysis. Proposed a revised engagement strategy - new audience logic, send-time optimization -resulting in a 46.3% uplift in push conversions. Acted as the de facto PM between Airtel's growth team and MoEngage's product. • Partnered with OYO's CRM team to map the post-booking customer journey and identify drop-off points. Designed a multi-channel re-engagement sequence using in-app, push, and email - growing engagement 8× over the campaign baseline. Translated customer feedback into a feature request that was subsequently prioritized on MoEngage's roadmap.

Business Analyst & Solutions Engineer at MoEngage Inc., Dec 2018 - Sep 2020 · 1 yr 10 mos, • Delivered end-to-end implementation and technical support for client integrations across the MoEngage platform, handling SDK issues, API debugging, and configuration challenges across the full onboarding journey. • Translated ambiguous business requirements into precise integration configurations acting as the technical bridge between client teams and platform capabilities. • Resolved SDK and API issues under time pressure, maintaining implementation momentum for live campaigns and product launches. • Co-authored onboarding documentation and integration best practices adopted across the Solutions team reducing ramp time for new engineers and improving consistency in client delivery.

Education

B.E., Computer Science, Rungta College of Engineering & Technology Behind Nandanvan

Bachelor of Engineering, Computational Science, Rungta College of Engineering & Technology Kohka-Kurud Bhilai