Headline

Academic Coordinator - Online Operations @ Indian Institute Of Commerce | Project Progress Tracking, Analytical R&D, Data Analytics, Data Reporting

About

As an Academic Coordinator for Online Operations at the Indian Institute of Commerce, I supported academic planning and digital workflows by designing and managing Power BI dashboards, analyzing student performance data, and generating actionable reports to enhance operational efficiency. My role emphasized operations support, conflict resolution, and the optimization of academic planning processes. With a Master of Science in Physics from SRM University and certifications in data analytics from IBM, I bring a disciplined approach to data interpretation and reporting. Passionate about transforming data into actionable insights, I aim to contribute my analytical mindset and problem-solving skills to data-focused roles, enabling informed decision-making and impactful business strategies.

Location

Bengaluru

Work experience

Academic Coordinator - Online Operations at Indian Institute Of Commerce, Lakshya, Apr 2025 - May 2026 · 1 yr 2 mos, Bengaluru, Karnataka, India, • Designed and managed interactive Power BI dashboards for online class schedules, examination timetables, and performance reporting improving operational visibility and reporting efficiency. • Analyzed student performance datasets and generated monthly analytical reports supporting data-driven decision-making and operational improvements. • Coordinated and supervised online academic operations ensuring smooth execution of scheduled sessions and digital learning workflows. • Identified scheduling conflicts and optimized academic planning processes improving operational efficiency and workflow coordination. • Supported students with LMS platforms, digital platform coordination, and operational troubleshooting ensuring seamless online learning experiences. • Prepared structured MIS reports, analytical summaries, and dashboard insights improving visibility into learner performance and engagement metrics. • Coordinated communication between faculty, management, and learners ensuring efficient stakeholder communication and operational support. • Analyzed dashboard data to identify trends, usage patterns, and potential areas for improvement in scheduling and resource allocation. • Oversee the daily operations of online classes, ensuring all sessions run smoothly according to the pre-established schedule. • Troubleshoot and resolved technical issues related to online classes, including connectivity problems, software malfunctions, and user access issues. • Collaborated with faculty and instructors to ensure content delivery aligns with curriculum goals and learning outcomes. • Actively engaged with students, faculty, and staff in a virtual environment to understand and address their concerns, feedback, and suggestions in a timely and professional manner. • Conducted regular feedback surveys and follow-ups to gauge satisfaction levels and implement improvements based on collected data.

Physics Faculty at Relearn Academy, Oct 2022 - Mar 2024 · 1 yr 6 mos, Thrissur, Kerala, India, • Conducted academic training sessions and analytical assessments for higher secondary students focusing on conceptual clarity and performance analysis. • Designed tests, performance tracking sheets, and analytical review methods improving student evaluation accuracy and learning outcomes. • Analyzed learner performance trends and provided personalized guidance based on data interpretation and analytical observations. • Developed strong analytical reasoning, problem-solving, and reporting skills through continuous academic evaluation and progress tracking activities.

Physics Faculty at Pro- Ekalavya Accademy, Aug 2021 - Jan 2022 · 6 mos, Thrissur, Kerala, India, • Conducted student assessments, analytical evaluations, and performance monitoring activities ensuring structured academic tracking and improvement planning. • Coordinated learning schedules and academic workflows supporting smooth operational management of educational activities.

Physics Faculty at One to One Home Tutors, Jan 2018 - May 2020 · 2 yrs 5 mos, Thiruvananthapuram, Kerala, India, • Delivered personalized coaching sessions and analytical learning support improving conceptual understanding and academic performance of students. • Maintained structured progress tracking and assessment reports supporting performance monitoring and educational planning activities

Personal goal pursuit at Career Break, Jun 2018 - Jun 2019 · 1 yr 1 mo, Thrissur, Kerala, India, UPSC Civil Service preparation

Education

Master of Science - MS, Physics, SRM IST Chennai

Bachelor of Science, Physics, St. Thomas'​ College (Autonomous), Thrissur