Christopher Paul profile photo 1 on Tal

Christopher Paul

Engineering

Bengaluru

9+ years of work experience

SaaS Labs
Dec 20223 yrs 6 mosMay 2026

Bengaluru

Led a 12-member engineering team building JustCall's Voice product, processing 3M+ monthly calls via SIP integration. Delivered and improved 50+ features contributing to $8M ARR growth; redesigned calling flow to achieve 99% availability. Spearheaded agile transformation and targeted systemic issues, resulting in a reduction in sprint tickets by 80% related to recurring customer complaints. Mentored 5+ engineers to promotion and grew teams from 4 to 12 engineers in the current team. Built low-latency APIs and resilient webhooks while implementing retry strategies on Kubernetes that increased availability and reduced data loss by 99%. Migrated MySQL 5.5 → MySQL 8/ClickHouse, improving call log query performance by 15x and cut infra costs 30% by moving VMs to Kubernetes with standardized monitoring (Grafana/Loki). Enforced SonarQube MR gating (85%+ test coverage), reducing production bugs by 40% and enhanced platform observability and incident response through Sentry, New Relic, and PagerDuty integration. Stack: Node.js, NestJS, Kubernetes, GCP, ClickHouse, Redis, Firebase.
Trell
Mar 20202 yrs 10 mosDec 2022

Bengaluru, Karnataka, India

Led backend team for content pipelines; built Kafka/Redis-based video encoding microservice, improving throughput by 300%. Owned internal dashboards for manual/automated quality check, ads, app and chat services. Optimized AWS infra (Kubernetes, RDS) and reduced cloud costs. Stack: Node.js, NestJS, Kubernetes, GCP, Redis, Kafka, Elasticsearch, AWS, React.
Trell
Mar 20202 yrs 1 moMar 2022

Bengaluru, Karnataka

Quikr
Aug 20181 yr 7 mosFeb 2020

Bangalore

Built high-throughput REST APIs (NodeJs/ExpressJs, Java/Play). Migrated legacy frontend to SSR-PWA, improving mobile performance by 40%. Stack: Node.js, ExpressJs, Java (Play), Php, Redis, Elasticsearch, Preact, Webpack 4.
DateTheRamp, Mindfire Solutions, Freelance
Aug 20162 yrs 1 moAug 2018

Bhubaneshwar

Built full-stack SaaS and marketplace platforms using Django, AngularJS, React, and PHP. Delivered client-facing projects across real estate, media, and e-commerce domains. Gained early experience in product delivery, API design, and cross-functional collaboration.
Mindfire Solutions, DateTheRamp, Freelance
20142 yrs2016

Bhubaneshwar Area, India

Developed multi-tenant SaaS for real estate (Django + React) and media marketplace (Stripe + Ionic). Built DjangoRestFramework backend and AngularJS frontend for high-end fashion rental platform. Built HTML/CSS websites and basic PHP backends for small businesses. Gained early exposure to client interaction, delivery timelines, and iterative feature development.
GitHub
@chrisindark
YouTubeyoutube.com/@chrisindark

Christopher’s AI Stack

antigravity
antigravity
hugging face
hugging face
Deepgram
Deepgram
Qdrant
Qdrant
Retell AI
Retell AI
Vapi
Vapi

Education

Silicon Institute of Technology (SIT), Bhubaneswar

Bachelor of Engineering

Silicon Institute of Technology (SIT), Bhubaneswar

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Headline

Engineering

About

Experienced Software Engineer with a demonstrated history of working in the computer software industry. Skilled in various frameworks. Strong engineering professional with a Bachelor of Technology (B.Tech).

Location

Bengaluru

AI stack

antigravity

hugging face

Deepgram

Qdrant

Retell AI

Vapi

Work experience

Engineering Manager at SaaS Labs, Dec 2022 - May 2026 · 3 yrs 6 mos, Bengaluru, Led a 12-member engineering team building JustCall's Voice product, processing 3M+ monthly calls via SIP integration. Delivered and improved 50+ features contributing to $8M ARR growth; redesigned calling flow to achieve 99% availability. Spearheaded agile transformation and targeted systemic issues, resulting in a reduction in sprint tickets by 80% related to recurring customer complaints. Mentored 5+ engineers to promotion and grew teams from 4 to 12 engineers in the current team. Built low-latency APIs and resilient webhooks while implementing retry strategies on Kubernetes that increased availability and reduced data loss by 99%. Migrated MySQL 5.5 → MySQL 8/ClickHouse, improving call log query performance by 15x and cut infra costs 30% by moving VMs to Kubernetes with standardized monitoring (Grafana/Loki). Enforced SonarQube MR gating (85%+ test coverage), reducing production bugs by 40% and enhanced platform observability and incident response through Sentry, New Relic, and PagerDuty integration. Stack: Node.js, NestJS, Kubernetes, GCP, ClickHouse, Redis, Firebase.

Engineering Manager at Trell, Mar 2020 - Dec 2022 · 2 yrs 10 mos, Bengaluru, Karnataka, India, Led backend team for content pipelines; built Kafka/Redis-based video encoding microservice, improving throughput by 300%. Owned internal dashboards for manual/automated quality check, ads, app and chat services. Optimized AWS infra (Kubernetes, RDS) and reduced cloud costs. Stack: Node.js, NestJS, Kubernetes, GCP, Redis, Kafka, Elasticsearch, AWS, React.

SDE-II at Trell, Mar 2020 - Mar 2022 · 2 yrs 1 mo, Bengaluru, Karnataka

Senior Software Engineer at Quikr, Aug 2018 - Feb 2020 · 1 yr 7 mos, Bangalore, Built high-throughput REST APIs (NodeJs/ExpressJs, Java/Play). Migrated legacy frontend to SSR-PWA, improving mobile performance by 40%. Stack: Node.js, ExpressJs, Java (Play), Php, Redis, Elasticsearch, Preact, Webpack 4.

Software Engineer at DateTheRamp, Mindfire Solutions, Freelance, Aug 2016 - Aug 2018 · 2 yrs 1 mo, Bhubaneshwar, Built full-stack SaaS and marketplace platforms using Django, AngularJS, React, and PHP. Delivered client-facing projects across real estate, media, and e-commerce domains. Gained early experience in product delivery, API design, and cross-functional collaboration.

Software Engineer at Mindfire Solutions, DateTheRamp, Freelance, 2014 - 2016 · 2 yrs, Bhubaneshwar Area, India, Developed multi-tenant SaaS for real estate (Django + React) and media marketplace (Stripe + Ionic). Built DjangoRestFramework backend and AngularJS frontend for high-end fashion rental platform. Built HTML/CSS websites and basic PHP backends for small businesses. Gained early exposure to client interaction, delivery timelines, and iterative feature development.

Education

Bachelor of Engineering, Silicon Institute of Technology (SIT), Bhubaneswar

Public links

github: https://github.com/chrisindark

youtube.com: https://youtube.com/@chrisindark