Product Manager | Growth, Marketplaces & AI | 0-to-1 Builder | IIM-K PGPM’28

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

Gurugram, Haryana, India

Hyderabad, Telangana, India

India







PGP, General Management
Indian Institute of Management, Kozhikode

General Management, Business Administration and Management, General
Stoa
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Product manager and builder with 7+ years across consumer marketplaces, growth, operations, enterprise platforms, and applied AI. Selected outcomes: - Launched JD Xperts across iOS, Android, web, and mobile web, then helped drive 65% WoW traffic growth across all entry points for four weeks. - Rebuilt Justdial's SMB self-sign-up journey through information architecture, design, copy, SEO, and UX experimentation, increasing self-sign-ups by 45%. - Owned financial-systems platform work at Lowe's India enabling $120M+ in combined organisational initiatives. - Built an AI-assisted validation workflow that freed approximately 20-25% of engineering capacity. - Built and shipped independent AI products spanning MCP memory, RAG search, and agentic orchestration. Strongest at finding non-obvious root causes, translating complex systems into clear product decisions, and owning execution from discovery through measurable outcomes. Open to Senior Product Manager and high-ownership Product Manager roles across consumer growth, marketplaces, AI products, and platform infrastructure. Portfolio: https://www.chrispm.dev
Bangalore Urban
claude code
codex
gemini
hermes agent
langchain
minimax
Product Manager, Finance at Lowe's India, Nov 2024 - Apr 2026 · 1 yr 6 mos, Bengaluru, Karnataka, India, - Owned product strategy for the Genesis sales-accounting platform enabling $120M+ in combined estimated organisational initiatives, aligning stakeholders across Settlements, Payments, Tax, CPA, engineering, and leadership. - Built and owned an AI-assisted bulk validation workflow checking transaction state changes and downstream milestones, freeing approximately 20-25% of engineering capacity. - Managed backlog prioritisation and OKRs for financial-systems modernisation across distributed US and India stakeholders.
Associate Product Manager at Justdial, Aug 2021 - Jul 2024 · 3 yrs, Bangalore Urban, Karnataka, India, - Rebuilt the SMB self-sign-up flow through information architecture, design, copy, SEO, and UX experimentation, increasing self-sign-ups by 45% and direct traffic by 10-15%. - Launched JD Xperts across iOS, Android, web, and mobile web, owning top-of-funnel growth and analytics. - Proposed a 6-variable availability model with weights set collaboratively across operations, engineering, and supply teams, driving 65% WoW traffic growth across all entry points for four weeks and 15-20% WoW for the next four.
Senior Marketing Analyst at Urban Company, Dec 2020 - Aug 2021 · 9 mos, Gurugram, Haryana, India, - Built a SQL-based segmentation framework in Clevertap across 5.7M users, deploying targeted campaigns through push, SMS, and in-app channels. - Activated 40% of the repeat base during AC season and contributed to 15%+ of seasonal demand. - Developed an engagement plan covering 1.2M users through cohort analysis and data-driven funnel optimisation.
Category Manager at Urban Company, May 2020 - Dec 2020 · 8 mos, Hyderabad, Telangana, India, - Owned end-to-end operations for the Salon Classic category in Hyderabad, scaling from 0 to 300 orders per day in six months. - Grew monthly revenue from Rs. 5L to Rs. 20L+ while leading a team of six interns. - Developed SOPs, partner-quality processes, and Redshift dashboards that reduced poor customer experience from 25% to below 10% in four weeks.
Business Development Associate at Urban Company, May 2019 - May 2020 · 1 yr 1 mo, India, - Led partner onboarding, churn reduction, and service-quality improvement initiatives across India. - Increased average service ratings from 4.5 to 4.8 in eight months through national partner retraining work. - Designed and executed a PAN India retraining program in collaboration with city teams and the central business team.
PGP, General Management, Indian Institute of Management, Kozhikode
General Management, Business Administration and Management, General, Stoa
github: https://github.com/christinthomasdev
chrispm.dev: https://www.chrispm.dev/