Headline

Engineering Manager @ Salesforce | Engineering Leadership | Microservice Architecture | Insurance | Fintech

About

Engineering leader with 15 years of experience building and scaling high-performance engineering organizations. Proven track record of delivering mission-critical platforms at scale across fintech and insurance domains. Adept at driving technical strategy, org design, and cross-functional alignment — with demonstrated readiness to lead teams of teams. Deep expertise in platform engineering, microservices architecture, and workflow orchestration.

Location

Greater Bengaluru Area

AI stack

claude code

claude

gemini

Work experience

Engineering Manager at Salesforce, Aug 2024 - Present · 2 yrs 1 mo, Bengaluru, Karnataka, India, Own the technical architecture for Salesforce's Insurance Cloud Claims platform - built from the ground up on Salesforce core (Java, Spring Boot, MySQL) to support any insurance product and claim type, Helping with enterprise insurers including Aviva, Pets@home, Fennia, and NHBC. Built an MCP server-based Claims knowledge base with an automation agent that generates Postman scripts end-to-end, making regression testing fully automated - now adopted across other Insurance areas for AI-assisted test generation and sprint planning. Also led hands-on delivery patterns using Claude (AI) that drove a 3x productivity gain across teams. Manage a 12-engineer org across Claims, Policy Admin, and Group Benefits — balancing deep technical ownership (domain modelling, entity design, workflow configuration) with team growth, mentoring, and enterprise-customer partnership.

Engineering Manager at MetaMap, Aug 2021 - Jul 2024 · 3 yrs, Bengaluru, Karnataka, India, Scaled engineering organization from 6 to 12+ engineers; owned hiring, onboarding, performance management, and org structure design for the Identity Platform Owned two verticals end-to-end — Workflow Systems and Documents & Biometrics — each operating as independent product surface with distinct roadmaps, stakeholders, and delivery cadences Led org-wide migration to microservice architecture, driving 2x faster delivery cycles and significant improvements in system reliability and scalability Architected and delivered migration from event-based workflows to Camunda (after evaluating AWS Step Functions, Netflix Conductor, and Camunda); invented a transpiler to convert legacy workflow definitions automatically Delivered $40K/month in cost savings: Built a rule engine on Camunda infrastructure that drove a 70% reduction in manual review costs across merchant workflows Delivered $45K/year in infrastructure cost savings: Reduced data processing completion time by 99% via intelligent caching, yielding additional $45K in annual cost savings

Technical Lead at Paytm, Jul 2019 - Jun 2021 · 2 yrs, Led a team of 8 engineers, overseeing code quality, implementing best practices, fostering growth, resolving conflicts, and ensuring efficiency and quality. Additionally, hired and expanded the Development and QA teams across all lending verticals Owning LMS (Loan Management System) as part of Lending ecosystem Lead design and implementation of lender integration service as a micro service in LMS (Loan Management System) Lead design and implementation of settlement module, responsible for credit/debit transactions, as part of LMS (Loan Management System) Lead product development and maintenance of merchant lending product Understanding and resolving Lender reconciliation issues Developed a proxy based tool to mock S2S calls in order to test negative scenarios. Proxy determines whether to call actual service or return mock data requiring no changes on service side Implementation of bill EMI in consumer lending product Postpaid (Digital Credit)

Senior Software Engineer at Paytm, Mar 2017 - Jul 2019 · 2 yrs 5 mos, Bengaluru, Karnataka, India, Part of the wealth management team building Digital gold product and Postpaid (Digital credit card) as part of consumer lending.

Project Lead at Oracle, Sep 2016 - Feb 2017 · 6 mos

Member Technical Staff at Oracle, Jan 2013 - Aug 2016 · 3 yrs 8 mos, Bengaluru Area, India

Associate Quality Assurance Engineer at CA Technologies, Jul 2011 - Dec 2012 · 1 yr 6 mos, Hyderabad, Telangana, India

Education

Master of Technology - MTech, Computer Engineering, National Institute of Technology Karnataka

Master of Technology (M.Tech), Computer Science and Engineering, National Institute of Technology Karnataka