Headline

Project Manager | Software Delivery | Shopify, Web & Mobile Projects

About

Project Manager and Delivery Lead with 14+ years in the software industry, including a decade leading software delivery and agency operations. Over the years, I have delivered 200+ projects across Shopify/eCommerce, web applications, mobile apps, CMS platforms, and custom business systems for clients across North America, the UK, Europe, and India. I help startups, agencies, and growing businesses translate ideas into structured delivery plans — aligning scope, timelines, stakeholders, and execution to improve delivery outcomes. My experience includes managing Shopify, web, and mobile application initiatives, as well as broader business and process-driven systems across varied client environments. With an early foundation in business development, I developed a strong ability to interpret client intent, define practical scope, and translate expectations into executable delivery plans. I’ve been accountable for cross-functional teams, parallel initiatives, scope decisions, timelines, and risk mitigation while maintaining clear stakeholder communication. I’ve also explored low-code/no-code tools and workflow automation, and I’m increasingly interested in AI-enabled approaches that enhance efficiency and decision-making within delivery frameworks. I’m open to global roles and contract and consulting engagements where ownership, stakeholder alignment, and reliable execution are critical.

Location

Gandhinagar

AI stack

claude

n8n

notion

perplexity

ChatGPT

Work experience

Founder and Project Delivery Head at Ittanta Technologies Pvt. Ltd., Sep 2015 - Mar 2026 · 10 yrs 7 mos, Gandhinagar, Gujarat, India, Founded and led a software delivery agency focused on Shopify/eCommerce, web applications, mobile apps, CMS platforms, and custom business solutions. Delivered 200+ projects for clients across the US, UK, Europe, and India, managing the full project lifecycle from requirement discovery and planning through execution, launch, and post-release support. Key Responsibilities & Impact: • Led end-to-end project delivery, stakeholder management, scope planning, risk mitigation, and client communication across multiple concurrent engagements. • Coordinated cross-functional teams of designers, developers, QA professionals, and external partners, typically managing 15–20 resources across active projects. • Worked closely with clients to translate business requirements into practical delivery plans, balancing business goals, technical constraints, timelines, and budgets. • Established structured delivery processes, project tracking practices, and communication workflows to improve execution visibility and predictability. • Managed stakeholder expectations, delivery risks, change requests, and project escalations while maintaining long-term client relationships. • Delivered projects across Shopify/eCommerce, web, mobile, CMS, and custom software platforms for startups, SMBs, enterprises, and public-sector organizations. • Contributed to operational improvements including resource planning, quality assurance processes, project governance, and delivery standards.

BDM and Project Manager at eBizTrait, Jan 2014 - Aug 2015 · 1 yr 8 mos, Greater Ahmedabad Area, Joined during the early growth phase of the company and contributed across business development, account management, operational planning, and project coordination activities. Worked closely with clients to understand business requirements, prepare proposals, and align delivery expectations while supporting the execution of software projects. Key Contributions: • Managed client acquisition, account management, and relationship development across multiple international markets. • Collaborated with delivery teams on requirement discussions, project planning, and execution coordination to help ensure successful project outcomes. • Participated in defining and improving sales and operational workflows to support business growth and team scalability. • Led CRM implementation and process customization initiatives, including workflow definition and configuration of vTiger CRM for sales operations. • Supported team-building, onboarding, and process improvement initiatives during a period of organizational growth. • Worked extensively with bidding platforms, outbound outreach, proposal preparation, and client communication while maintaining close involvement in project delivery discussions.

Business Development Executive | Services at Azilen Technologies Pvt Ltd, Jan 2013 - Dec 2013 · 1 yr, Greater Ahmedabad Area, Started dealing with the planet of ever changing service industry. Started grabbing fundamentals and concepts of service business. Worked majorly with the mobility solutions and learnt the importance of right understanding of requirements. Also involved in proposal preparation. Active member involved in planning and execution of pre and post expo strategy.

Business Development Executive | Product at Azilen Technologies Pvt Ltd, Jul 2011 - Dec 2012 · 1 yr 6 mos, Greater Ahmedabad Area, Very start of International business exposure and everlasting learning. Learnt to be a consulting business person than a sales person while working with the best work culture and work practices. Dealt with the end customer, strategic channel partner assignment as well as account management. Active and passive involvement in the planning and execution of pre and post expo activities and follow-ups. Got product deployed at hotels of one of the largest luxurious hotel chain in the world. Gained hands on experience with couple of CRMs including vTiger CRM.

Executive - Business Development at Tradeindia.com - Infocom Network Ltd, Nov 2010 - Jul 2011 · 9 mos, Greater Ahmedabad Area, First sales job. Daily meeting with owners of small and large scale businesses from different industries. Closed 70% of the sales deals during first meeting of cold calls. Major activities involved identifying prospects, cold calling, setting up meetings, understanding the nature of client’s business and proposing product options accordingly.

Summer Internship at Dexter Consultancy Pvt. Ltd., May 2009 - Jun 2009 · 2 mos, Ahmedabad Area, India, Real time application of fundamentals of every stage of market research for one of known jewellery brand.

Education

MBA, Marketing, Som - Lalit Institute of Business Management, Gujarat University, India

BE, Electronics & Communication, Gujarat University