About
Hello! I’m Chirag Bisht, a passionate and results-oriented Retail and QSR Professional with over 9 years of experience. Currently serving as a Retail Operations Manager at Reliance Retail, I specialize in streamlining operations, financial management, and creating exceptional customer experiences. I’ve had the privilege of working across multiple sectors, including food & beverage, hospitality, and retail, where I’ve gained expertise in: Store and team management Customer relations & guest experience Upselling and revenue generation Process optimization & cost control My leadership philosophy is centered around continuous learning and overcoming challenges to achieve meaningful results. "I am dedicated to inspiring and leading teams to achieve their highest potential and consistently exceed targets within set deadlines. I have a strong passion for upselling, viewing it as a strategic approach where each customer interaction contributes value to both the customer experience and business growth." I believe in the power of collaboration and learning from mistakes to grow, and I am always open to connecting with others in the industry to share insights and experiences. Feel free to reach out if you'd like to connect or chat about potential opportunities!
Work experience
Retail Operations Manager at Reliance Retail, Mar 2022 - Present · 4 yrs 4 mos, India
Cafe Manager at The SSK Solitaire Hotel & Banquets, Jun 2021 - Apr 2022 · 11 mos, Nashik, Maharashtra, India
Assistant Restaurant Manager at KFC India, May 2019 - May 2020 · 1 yr 1 mo, Delhi, India
Floor Manager(training) at Jubilant FoodWorks Ltd., Jun 2015 - May 2019 · 4 yrs, Delhi
Assistant Manager at Jubilant FoodWorks Ltd., Jun 2015 - Sep 2018 · 3 yrs 4 mos, Noida Area, India
Assistant Manager at Jubilant FoodWorks Ltd., Jun 2015 - Sep 2018 · 3 yrs 4 mos, Noida Area, India
Education
Bachelor's degree in hospitality administration, Restaurant/Food Services Management, Institute of hotel management and catering technology dehradun
Matriculation, hotel and hospitality administration, Uttrakhand Board
