Chirag V. profile photo 1 on Tal

Chirag V.

Delhi

5+ years of work experience

Own Door India
Oct 20241 yr 10 mosPresent

Gurugram

Successfully onboarded new clients, ensuring a seamless transition and ongoing support Acted as the primary POC for property owners, coordinating with internal teams to meet client requirements Managed client portfolios, overseeing leasing, maintenance, and regulatory compliance Monitored and executed work orders, ensuring timely completion within budget and guidelines Provided troubleshooting support, conducted virtual property assessments, and resolved maintenance issues efficiently Collaborated with cross-functional teams to enhance service quality and maximize asset value.
Teleperformance
Apr 20244 mosJul 2024

Gurugram, Haryana, India

Teleperformance
Apr 20244 mosJul 2024

In my role as Customer care Executive, I was tasked-with handling customer queries regarding Adobe Products and upselling with Pro Versions of Adobe Applications. Responded to customer inquiries in a timely and efficient manner, ensuring customer needs were met and expectations exceeded Suggested service improvements that increased customer satisfaction Developed and maintained customer service policies and procedures to ensure customer complaints are handled consistently and efficiently. Analyzed customer data and identified opportunities for cross-selling and up selling.
Tech Mahindra
Aug 20221 yr 7 mosFeb 2024

Noida

In my role as an Associate Customer Support at Tech Mahindra, I was tasked with content review and moderation in a human judgement process. • My proficiency in data annotation and my ability to work with Google's advanced tools have allowed me to excel in my role and providing excellent service to clients. • I have also worked as Search Engine Evaluator in some of the Al chatbot projects.
Motown
Dec 20201 yr 7 mosJun 2022

India

- Engaged with prospective customers via email, digital platforms, and phone calls to address inquiries and provide necessary information for informed purchases. - Negotiated deals for buying and selling automobiles, ensuring satisfaction for both customers and the dealership. - Educated customers on vehicle features, options, and packages to facilitate purchases aligned with their needs and budget.
LUDIFU (Let Us Do It For U)
May 20213 mosJul 2021

Education

Bachelor of Business Administration

TRINITY INSTITUTE OF PROFESSIONAL STUDIES

20193 yrs2022

St. Mark's. Senior Secondary Public School

200415 yrs2019

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Location

Delhi

Work experience

Assistant Manager- Client Relations at Own Door India, Oct 2024 - Present · 1 yr 10 mos, Gurugram, Successfully onboarded new clients, ensuring a seamless transition and ongoing support Acted as the primary POC for property owners, coordinating with internal teams to meet client requirements Managed client portfolios, overseeing leasing, maintenance, and regulatory compliance Monitored and executed work orders, ensuring timely completion within budget and guidelines Provided troubleshooting support, conducted virtual property assessments, and resolved maintenance issues efficiently Collaborated with cross-functional teams to enhance service quality and maximize asset value.

Customer Care Executive- SMB at Teleperformance, Apr 2024 - Jul 2024 · 4 mos, Gurugram, Haryana, India

Customer Care Executive at Teleperformance, Apr 2024 - Jul 2024 · 4 mos, In my role as Customer care Executive, I was tasked-with handling customer queries regarding Adobe Products and upselling with Pro Versions of Adobe Applications. Responded to customer inquiries in a timely and efficient manner, ensuring customer needs were met and expectations exceeded Suggested service improvements that increased customer satisfaction Developed and maintained customer service policies and procedures to ensure customer complaints are handled consistently and efficiently. Analyzed customer data and identified opportunities for cross-selling and up selling.

Associate at Tech Mahindra, Aug 2022 - Feb 2024 · 1 yr 7 mos, Noida, In my role as an Associate Customer Support at Tech Mahindra, I was tasked with content review and moderation in a human judgement process. • My proficiency in data annotation and my ability to work with Google's advanced tools have allowed me to excel in my role and providing excellent service to clients. • I have also worked as Search Engine Evaluator in some of the Al chatbot projects.

Sales Associate at Motown, Dec 2020 - Jun 2022 · 1 yr 7 mos, India, - Engaged with prospective customers via email, digital platforms, and phone calls to address inquiries and provide necessary information for informed purchases. - Negotiated deals for buying and selling automobiles, ensuring satisfaction for both customers and the dealership. - Educated customers on vehicle features, options, and packages to facilitate purchases aligned with their needs and budget.

Marketing Specialist at LUDIFU (Let Us Do It For U), May 2021 - Jul 2021 · 3 mos

Education

Bachelor of Business Administration, TRINITY INSTITUTE OF PROFESSIONAL STUDIES

St. Mark's. Senior Secondary Public School

Chirag V. - Assistant Manager- Client Relations in Delhi | Tal